Less than 24 hours after Samsung’s announcement to end production and sales of its wildly controversial phablet, Samsung Philippines today reiterated the same sentiments and urged customers to switch off their Galaxy Note 7 — be it an original or a replacement — and exchange it for a different handset or money.
Samsung did something today I thought it would never do — not after what had occurred recently. All across the company, stockholders, executives, and staff must have thought the same thing.
Samsung can’t put the second half of the year behind it fast enough. And its troubles are yet to subside; quite the contrary, they are worsening.
Samsung’s Galaxy Note 7 exchange program for potentially dangerous phones is currently underway in the U.S., Europe, and the Philippines, among other countries. Early reports are encouraging for the South Korean electronics giant, with estimates that, around the world, over one million customers are now using new and safe Note 7 units.
Surely by now you know the drill: Late in the year, Samsung announces a new big-screen smartphone to round out its flagship offerings. And 2016 is no exception. Samsung is ending a banner season with the Galaxy Note 7.
Samsung launched the Galaxy Note 7 yesterday in New York City. It’s still big, but bolder and better in some areas than the previous model. And it’s curved, with two sheets of wraparound glass blending seamlessly into the metal frame. In short: It’s pretty awesome, and arguably Samsung’s best phone yet.