Apps
The best apps in the App Store this 2020
According to Apple
It’s that time of the year! Apple finally presented its App Store Best of 2020 winners. The technology giant recognized 15 apps and games that contributed to making life easier, healthier, and more connected this year.
Best Apps of 2020
iPhone App of the Year: Wakeout!, developed by Andres Canella
iPad App of the Year: Zoom
Mac App of the Year: Fantastical, developed by Flexibits
Apple TV App of the Year: Disney+
Apple Watch App of the Year: Endel
Best Games of 2020
iPhone Game of the Year: “Genshin Impact,” from miHoYo
iPad Game of the Year: “Legends of Runeterra,” from Riot Games
Mac Game of the Year: “Disco Elysium,” from ZA/UM
Apple TV Game of the Year: “Dandara Trials of Fear,” from Raw Fury
Apple Arcade Game of the Year: “Sneaky Sasquatch,” from RAC7
App Trends of 2020
App Trend of the Year: Shine, for helping users practice self-care.
App Trend of the Year: Caribu, for connecting families to loved ones.
App Trend of the Year: “Pokémon GO,” for reinventing the way we play, from Niantic.
App Trend of the Year: ShareTheMeal, for helping users make a difference.
App Trend of the Year: Explain Everything Whiteboard, for helping bring remote classrooms to life.
App Store Best of 2020 award
To celebrate these 15 apps, Apple had its designers bring meticulous craftsmanship, creating the first-ever physical App Store Best of 2020 award. It was inspired by the signature blue App Store icon.
Committing to its sustainability mission, each award reveals the App Store logo set into 100 percent recycled Aluminium, with the winner’s name engraved on the other side.
Apps
foodpanda relaunches cult-favorite roast chicken brand after 8 years of persistent search queries
Heritage chain Andok’s returns to the platform, driven entirely by long-term user analytics.
In the world of e-commerce and food delivery, platform algorithms usually dictate what consumers see. But occasionally, consumer behavior is so relentless that it shapes the platform’s strategy.
In a move driven entirely by long-term user analytics, foodpanda has officially relaunched Andok’s, one of the Philippines’ most iconic heritage rotisserie chains, back onto its platform after an eight-year absence.
The search bar as a digital wishlist
The decision to ink the partnership wasn’t just a marketing play. It was a response to an ongoing data anomaly. Despite being offline from the foodpanda platform for eight years, Andok’s consistently ranked as one of the most-searched merchants on the app.
Year after year, users treated the empty search results page as an unofficial wishlist. This persistent search intent gave foodpanda a clear, data-backed signal of pent-up demand.
Prior to the official digital rollout, teaser campaigns on social media validated this demand, generating thousands of organic interactions from users anticipating the return.
Bridging heritage flavor with digital infrastructure
For foodpanda, onboarding a merchant with this level of built-in demand fits its broader strategy of marketplace optimization and hyper-local network expansion, turning a heritage brand into another data point for how legacy retail plugs into delivery infrastructure.
For Andok’s, the integration works as a fast track to digital scale. A legacy quick-service chain skips years of independent app development and reaches customers already using foodpanda’s existing logistics network, on a platform they already check daily.
Andok’s built its following on charcoal spit-roasted chicken, a slow-cooked technique that’s stayed largely unchanged since the brand’s early days, alongside seasoned grilled pork belly.
More recently, the Dokito line extended that following into crispy fried chicken and chicken burgers, broadening the brand’s appeal beyond its original rotisserie format and giving foodpanda a menu with both heritage pull and everyday fast-food convenience.
Apps
Turn conversations into completed work: Zoom launches ZoomMate
Agentic AI work surface to help people move from conversation to execution
Zoom has officially announced ZoomMate, an agentic AI work surface to help people move from workplace conversations to execution without losing context along the way.
It will be offered in ZoomMate Basic (free) and ZoomMate which is priced starting at US$ 16.67 per month.
Unlike AI tools that solely rely on prompts or manual context, ZoomMate understands what was discussed to generate grounded, relevant outputs directly from meeting context.
The feature connects live conversational context to agentic search, workflow execution, custom agents, and AI content creation. It helps users overcome the friction introduced by fragmented tools and incomplete workflow by surfacing information across Zoom and connected business systems.
This creates deliverables from meeting and enterprise context, like presentations, documents, and spreadsheets. It also coordinates follow-though across workflows without switching tools.
ZoomMate capabilities
ZoomMate introduces advanced agentic AI capabilities that help teams move from insight to completion.
Agentic Search
With agentic search, it brings enterprise knowledge to every conversation. ZoomMate can search across Zoom, the web, and third-party systems to find the most relevant information for a project, account, ticket, policy, or business question.
Connecting to data sources such as ServiceNow, Salesforce, and Workday, and indexing across users’ integrated enterprise systems allows for surfacing information from enterprise files.
This includes customer records, open issues, service tickets, knowledge articles, project updates, files, and other business content.
Moreover, relevant context from Zoom Meetings, Phone, Chat, and other connected platforms, including Google and Microsoft, can be directly integrated into the flow of work.
Orchestrate
The next step is ZoomMate’s agentic layer enables proactive coordination and execution across systems, combining AI workflows with intelligent agents that can act, learn, and adapt within enterprise environments.
Agents can monitor ongoing projects, identify steps from meeting context, and automatically initiate follow-up actions for continuity.
Aside from that, ZoomMate can coordinate real-time task execution and can schedule events across Google Calendar or Microsoft Outlook.
Moreover, it updates records, creates follow-up tasks, drafts customer communications, and triggers onboarding or support workflows.
Complete
Lastly, ZoomMate turns meetings into finished work. It automatically creates presentations, documents, spreadsheets, reports, and project plans from meeting conversations and enterprise context so teams can move from discussion to execution faster.
It leverages Zoom’s AI Productivity Suite to update deliverables as decisions evolve, keeping plans, documents, and other outputs current in real time without manual syncing.
Apps
GCash rolls out in-app OTPs via push notifications to fight scams
SMS-based codes will be phased out by June 22
GCash is completely changing how users secure their accounts by rolling out in-app OTPs by June 22.
This fully replaces traditional SMS-based authentication as part of heightened cybersecurity measures against phishing scams and financial fraud.
With this security upgrade, users will no longer receive their OTPs via text messages. Instead, the codes will be sent through secure push notifications directly inside the GCash app.
This provides a much safer verification experiences. The migration to internal authentication is a direct response to a directive from the Bangko Sentral ng Pilipinas (BSP) to phase out SMS-based OTPs by June 2026.
Furthermore, the shift aligns with the country’s Anti-Financial Account Scamming Act (AFASA), which mandates stricter safeguards to curb digital fraud.
For years, cybercriminals have targeted SMS-based verification codes through various spoofing and phishing tactics to gain unauthorized access to accounts.
By routing OTP requests directly through the user’s authenticated GCash app, the platform ensures that only the rightful account owner can receive and use the unique codes.
Beyond security, the switch brings some much-needed convenience. The instant, one-tap authentication removes the annoying hurdle of switching between apps, copying codes, or waiting for delayed text messages to arrive in areas with poor cellular signal.
To get in-app OTPs on the GCash app, simply turn on Push Notifications on your iOS or Android device.
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