Apps

Grab unveils agentic AI solutions for merchant, driver partners

The AI Merchant Assistant and AI Driver Companion

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Grab has unveiled agentic AI solutions to help merchant and driver partners unlock further potential on the superapp.

The AI Merchant Assistant and AI Driver Companion are intelligent solutions that provide valuable, actionable insights to Grab partners and help them with day-to-day tasks.

These were developed with AI research organizations OpenAI and Anthropic, with Grab taking advantage of their latest foundational models.

The development comes as Grab expanded its collaboration with OpenAI, which was first announced in May 2024.

The superapp has also signed a new strategic partnership with Anthropic to jointly develop new AI solutions and test the latest Claude models.

Grab AI Merchant Assistant

Grab’s new AI Merchant Assistant is a chatbot powered by Large Language Models (LLMs). It is integrated within the GrabMerchant app to provide merchants with tailored insights and help them handle daily tasks.

Essentially, the AI Merchant Assistant aims to level the playing field by becoming smaller businesses’ 24/7 business advisor.

Grab utilizes both OpenAI models and Anthropic’s Claude powers for the Merchant Assistant’s conversations with users. As such, it understands the merchant’s individual needs and responds to varied operational and business questions.

Moreover, it delivers precise and personalized recommendations, delivered in a friendly human tone.

It can also reach out to merchants with business suggestions, like how to improve sales, in addition to helping them handle certain tasks like creating ad campaigns and updating menus.

Soon, it will also suggest financing solutions tailored to individual merchants, including lending products from GrabFin and Grab’s digital banks.

Grab Al Driver Companion

Meanwhile, Grab’s AI Driver Companion features two new AI-powered solutions integrated within the Grab Driver app. This will allow drivers to be more efficient and productive on the road.

Grab’s new Al ride-guidance feature draws on real-time and historical data to predict where ride demand will be highest.

It guides drivers towards those hotspots more quickly and precisely to find bookings faster. So far, over 250,000 drivers across Southeast Asia use this feature on a weekly basis.

The AI-assisted voice reporting tool also enables drivers to update Grab about road conditions in real time. This is crucial for GrabMaps’ accuracy.

Grab harnesses OpenAI’s GPT-4o to more accurately categorize different types of road incidents and conditions from driver reports.

Historically, drivers manually submitted information about road conditions into the Grab Driver app, which was unsafe while driving and limited in detail.

With the new tool, drivers can do so verbally instead, flagging traffic, roadworks, flooding, and more, in greater detail and in multiple languages.

Apps

YouTube makes picture-in-picture mode free for everyone globally

The update is rolling out globally now.

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Picture-in-picture (or PiP) mode is a godsend for multitaskers. The feature lets users watch videos in a tiny floating window while doing other tasks. However, the feature isn’t readily available for all users. Or wasn’t, at least. YouTube is now rolling out PiP mode for free globally.

Previously, PiP mode was exclusive to YouTube users who pay for Premium or Premium Lite. It was also exclusive to the United States.

Now, YouTube is making the feature completely free for users all over the globe. It will be available for both iOS and Android versions of the app.

There’s still a catch, though. The free version is available only for “longform, non-music content.” The same goes for Premium Lite subscribers. Music is still an exclusive feature for those who pay for the regular version of Premium. Basically, there is no change for paying users or users in the United States.

Using PiP mode is simple. All you need to do is load up a video you want to watch in the background. Then, just exit the YouTube app and go about your other tasks. The video will be inside a floating, resizable window while you look at other things.

There’s no timeline on when the update will reach your device. However, YouTube has promised that it will roll out globally within the coming months.

SEE ALSO: YouTube remains top PH video platform; advertisers urged to continue investing

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Google might be moving away from flat design

Bye bye, Material Design.

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It’s time to kindly shove off, flat design. After over a decade of Google’s Material Design, Android is finally showing signs of ditching flat, monotonous colors. In a series of logo redesigns, Google is reportedly trying out gradients as its latest reinvention.

As spotted by 9to5Google, Google is moving forward with incorporating gradients into its designs. Previously, the company started changing the icons of a few first-party apps including Photos and Maps. Now, it seems that the new design philosophy will reach the rest of Google’s suite.

In the obtained designs, the rest of Google’s plethora of apps will no longer look static. The splash of gradient adds the feeling of layering without losing the company’s roots in flat design. Docs and Sheets, for example, look like a light shining on pieces of paper.

Image source: 9to5Google

It’s unknown when Google plans to incorporate the new philosophy. However, with Google I/O coming fast, it’s fair to bet that an update might come out around that time, especially since that event’s logo already has gradients.

Google’s evolution is not without its precedent. Besides the company’s small trial previously, Apple’s iOS has also made inroads into more three-dimensional designs with the new Liquid Glass. However, unlike Apple, Google’s newest design is a far cry from the former’s return to Windows Vista aesthetics.

Personally, I don’t mind the transition to 3D, as long as it’s done well. Though still visually pleasing, flat design has started overstaying its welcome. It’s time to try something new.

SEE ALSO: Google I/O is officially confirmed for May 19

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Apps

Significantly better ChatGPT Images 2.0 launches

Stronger creative reasoning, better design output, more formats, improved overall experience

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OpenAI has launched ChatGPT Images 2.0. This updated image generation model has a meaningful jump over competitors and its current ImageGen 1.5.

Now available across ChatGPT, Codex and the API, Images 2.0 delivers stronger creative reasoning, better design output, more flexible formats, and a faster, more intuitive user experience.

Paid users (Plus, Pro, Business, and Enterprise) will benefit from a more advanced image experience (ImageGen Thinking 2.0). The state-of-the-art model can take on complex visual tasks and produce precise and immediately usable visuals.

ChatGPT Images 2.0 is likewise better for creative and professional use cases. It has a significantly better performance at producing text-heavy assets, infographics, product mockups, UI concepts, and more structured visuals.

Moreover, users can generate images in a wider range of aspect ratios. The outputs are limitless, from posters to comics or anime to detailed infographics to simple images. API users, on the other hand, will also have access to 4K resolution.

To try the upgraded image generation model, simply head to ChatGPT and select “Images” in the sidebar.

Users will be able to see the top five prompts as well, curated by OpenAI, for them to try. This is to highlight the capabilities of the new model.

Overall, ChatGPT Images 2.0 offers a more seamless experience on mobile, web, and desktop. The intuitive user experience includes improved prompt suggestions, loading states, editing features, and multi-output views.

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