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Samsung is recalling its best smartphone yet

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If you’ve been thinking about acquiring the Samsung Galaxy Note 7 sometime in the very near future, consider your plans derailed until further notice.

In a statement, Samsung said it is issuing a global recall of its latest phablet, following reports of the phone catching fire and exploding during or after charging. Customers who already bought the Note 7 can exchange it for a new one “over the coming weeks.” The world’s biggest phone maker also said it will stop selling the device momentarily.

According to Samsung, a total of 35 cases have been reported worldwide, with many taking to the internet to report the issue. On August 29, one user uploaded a video of a Note 7 that had burst into flames; the following day, images of another burnt Note 7 were uploaded to a popular social media site in South Korea. An internal investigation has confirmed that faulty batteries were to blame.

An unnamed Samsung official earlier told South Korea’s Yonhap news agency that only 0.1 percent of devices sold so far are affected by the issue, but clearly Samsung is taking no chances and has taken extra measures on the side of precaution.

So far, the Note 7 has launched in 10 countries, including the U.S., South Korea, and the Philippines. News about a confirmed hardware defect would be a major blow to a device hailed by many as the best on the market today. And its timing couldn’t be more off: Samsung’s main rival, Apple, is set to announce the iPhone 7 next week.

Worse still is the adverse impact a widespread recall would have on Samsung’s business. In July, Samsung posted its best quarterly results in over two years on strong smartphone sales. The company had earlier predicted that demand for smartphones and tablets will increase in the second half of 2016.

Below is the full, unabridged statement from Samsung.

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.

[irp posts=”9847" name=”Samsung earned record profits despite Note 7 recall”]

India

How to identify counterfeit Xiaomi products

Always purchase via official channels

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Xiaomi is most popular for its smartphones, but the brand makes a wide range of other products that range from lifestyle to smart home. It has also invested in a lot of companies like Yee Light, Amazfit, Huami, and more.

Most of the quirky products are sold exclusively in its home market of China, though the brand is slowly trying to get them to other markets. Accessories like power banks and earphones are among the fastest-selling and Xiaomi is often unable to match the demand.

This has created a huge vacuum for counterfeit products. Recently, fake Xiaomi products worth INR 13 lakh (US$ 18,200) were seized by the local police in New Delhi, India. Even in Mumbai, counterfeit copies are sold widely on the streets as well as reputed offline stores.

These counterfeit products are not trust-worthy because they barely have any quality norms. Using fake copies can also be hazardous in case of powerbanks or charging bricks.

If you’ve recently purchased a Xiaomi product or intend to buy something in the future, follow these steps to ensure you’ve received a genuine offering.

  • Mi Powerbanks come with a security code that can be used to verify its authenticity. Just enter the code on Xiaomi’s website here.
  • Ensure that the packaging is original. Makers of counterfeit products are trying to replicate the original packaging, but often fail.
  • Mi Band will have no compatibility issue and will seamlessly connect to Mi Fit app.
  • Lastly, purchase products via authorised channels only. These include Mi.com, Mi Stores, and Mi Partner Stores.

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India

Vivo V17 launches with quad-cameras and Snapdragon 675

But is it better than Xiaomi or Realme’s offering?

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Vivo’s V-series has been a top-seller for a few years and the brand has positioned it perfectly in the midrange segment. The brand unveiled the phone in India today and it’ll be going up against the Redmi Note 8 Pro, Realme XT, and Nokia 7.2.

The phone’s unique selling point is its quad-camera setup on the rear, a punch-hole camera on the front, and 4500mAh battery. It’s elder sibling — the Vivo V17 Pro, has already been launched in the Philippines and we expect it to come to India soon.

On the front is a 6.4-inch AMOLED display with better screen-to-body ratio thanks to a punch-hole cutout. Other additions include a blue-light filter and a wide color gamut.

Powering the phone is a Snapdragon 675 processor with 8GB RAM and 128GB internal storage. Similar to other phones in the segment, it also gets a microSD card slot and dual SIM support.

The rear sports a quad-camera setup consisting of a 48-megapixel primary lens, an 8-megapixel wide-angle sensor, a 2-megapixel macro lens, and a 2-megapixel depth sensor. The punch-hole cutout houses a 32-megapixel selfie camera. Night mode is now supported on the front as well as the rear and other additions include AR stickers and portrait mode.

Backing these internals is a 4500mAh battery with Vivo’s proprietary dual-engine fast charge technology. For gaming, a dedicated mode has been provided that optimises the system and controls heating.

The phone is priced at INR 22,990 (US$ 320) and will be available for purchase from December 17 via all major online as well as offline retailers.

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News

OnePlus 8 Lite could be a midranger with a punch-hole camera

It’ll come at an affordable price

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OnePlus 8 Lite could be in the works if we are to believe a few leaked renders. The CAD-based renders of the OnePlus 8 Lite have been leaked by popular leakster OnLeaks and suggest the company could launch a more affordable offering soon.

We expect the OnePlus 8 and 8 Pro to launch in Q2 2020 and they could be accompanied by the 8 Lite. It can be a substitute for Samsung’s S10e, a smaller phone that doesn’t cost as much as the flagships.

The OnePlus 8 Lite appears to be a serious deviation from the typical OnePlus design, moving the camera bump back to the corner. The phone doesn’t have any headphone jack but it comes with a USB-C port and a speaker grille. But, it may have an under-screen fingerprint scanner, translating into an OLED display.

When it comes to the internal specs, it’s not clear exactly how it might differentiate itself from the standard offering.

OnePlus is now a well-established brand and controls quite a huge chunk of the premium market in countries like India. Within a short span of time, it has managed to challenge Samsung’s status quo and sometimes even Apple.

The brand has been focused on making premium flagships for a few years and recently also expanded to TVs. OnePlus X was the first and last midrange phone from OnePlus and the top management has been quite vocal about not going down the path again.

However, changing times require changing strategies. The S10e has received a phenomenal response and a midrange price will make it easier for users to purchase the phone.

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