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Samsung is recalling its best smartphone yet

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If you’ve been thinking about acquiring the Samsung Galaxy Note 7 sometime in the very near future, consider your plans derailed until further notice.

In a statement, Samsung said it is issuing a global recall of its latest phablet, following reports of the phone catching fire and exploding during or after charging. Customers who already bought the Note 7 can exchange it for a new one “over the coming weeks.” The world’s biggest phone maker also said it will stop selling the device momentarily.


According to Samsung, a total of 35 cases have been reported worldwide, with many taking to the internet to report the issue. On August 29, one user uploaded a video of a Note 7 that had burst into flames; the following day, images of another burnt Note 7 were uploaded to a popular social media site in South Korea. An internal investigation has confirmed that faulty batteries were to blame.

An unnamed Samsung official earlier told South Korea’s Yonhap news agency that only 0.1 percent of devices sold so far are affected by the issue, but clearly Samsung is taking no chances and has taken extra measures on the side of precaution.

So far, the Note 7 has launched in 10 countries, including the U.S., South Korea, and the Philippines. News about a confirmed hardware defect would be a major blow to a device hailed by many as the best on the market today. And its timing couldn’t be more off: Samsung’s main rival, Apple, is set to announce the iPhone 7 next week.

Worse still is the adverse impact a widespread recall would have on Samsung’s business. In July, Samsung posted its best quarterly results in over two years on strong smartphone sales. The company had earlier predicted that demand for smartphones and tablets will increase in the second half of 2016.

Below is the full, unabridged statement from Samsung.

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible.

[irp posts=”9847" name=”Samsung earned record profits despite Note 7 recall”]

Lifestyle

In a smart world, Supreme is making a dumb phone

It offers a rich detox

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We’ve often seen luxury brands venture into tech and launch a few limited edition gadgets. Porsche Design has been making rebranded BlackBerry’s and Android phones for quite some time and they’ve been a huge success. Similarly, there are dedicated brands like Vertu that intended to cater to this ultra-posh demand.

Fashion brand Supreme has also announced a phone, but don’t get too excited. It’s a feature phone that sports huge Supreme branding on the back and comes in their signature red color. Other than the logo and two-decade-old feel, the phone has nothing new to offer.


The specs sheet is supremely short as well. It has a 2.4-inch display, dual SIM support, a camera, and 3G support. If you’re rich enough and want to take a digital detox, this phone is built for you. Else, you can always just flaunt the Supreme logo.

It’s actually manufactured by Blu and The Verge says it could be a rebranded Zoey 2.4. If that’s the case, we also know it’ll have 128MB RAM and 16GB storage via an external SD card.

Even though Supreme hasn’t officially announced the price, don’t expect it to be “affordable”. This is the same brand that sold a branded brick for US$ 30. And these “used” bricks are now selling for hundreds of dollars on eBay.

This won’t be their first tech product though. Supreme had launched a branded power bank, which too got sold out in a very short period of time.

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Xiaomi, OPPO, and Vivo phones could soon have AirDrop-like feature

Sharing files has never been easier

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The Apple eco-system is famous for its feature integration across all devices. Transferring files between two iPhones is simple and quick thanks to wireless AirDrop functionality. Similarly, an iPhone and a Mac are virtually always connected via a single Apple ID.

Though, Apple’s products are restricted and cannot communicate with the phone of other brands directly. Android, on the other hand, is open-source and able to communicate with a wider range of devices. Though, brands have developed their own proprietary tech like Samsung Mirror or Huawei Share. Again, these are limited to the company’s own eco-system.


Xiaomi, Vivo, and OPPO want to make it easier for users and have announced a new cross-brand direct file transfer alliance. Devices of all three brands will be able to transfer files at 20 MB/s without the need of a third-party service like ShareIt.

Implementing an AirDrop-like system on Android is impossible because every brand relies on its in-house software. This includes various skins like MIUI, ColorOS, and Funtouch OS. The three brands are open to other companies joining the alliance.

This is a huge step in favor of the user because the three brands hold a combined market share of almost 50 percent in China. We wouldn’t be surprised to see other brands like Huawei joining soon.

A standardized protocol ensures everyone is on the same page. Another notable association would be Wireless Power Consortium that manages the Qi wireless charging standard. It lets everyone leverage the same technology, making the user experience streamlined. For a change, even Apple is a part of this group.

Google also has been trying to push a unified messaging protocol called Rich Communication Services (RCS). It can be an easy-to-use messaging service like Apple’s iMessage, compatible across all Android phones.

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Buy from the App Store without a credit card with Smart

iTunes, Apple Music, App Store purchases simplified

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For the longest time, if you want to purchase an app in the App Store, you have to use your credit or debit card to complete the payment process. The same story goes when you want to subscribe to Apple Music. Smart Philippines would like to change that by introducing a new form of payment for Apple services: your mobile number.

Starting August 15, Smart is extending its carrier billing for purchases made in the App Store, Apple Music, iTunes, and iCloud. This means you can now use your Smart mobile number as an option to pay for all Apple services. The purchase will be directly deducted from your prepaid load or automatically charged from your monthly postpaid bill.


To enable this option, you simply need to do the following:

  1. Sign-in to your Apple device using your Apple ID. If you don’t have one yet, create an Apple ID first.
  2. Select “Mobile Phone” as your payment method from your account settings in App Store, Apple Music, or iTunes.

Once you’ve done all the steps, you’re good to go. Your payment will be automatically processed and configured. With this payment option, you can pay for your favorite apps, games, music, movies, TV shows, along with Apple Music subscriptions and iCloud storage plans.

Apple services include the popular iTunes, Apple Music, iCloud and the App Store. This year, Apple is doubling down on its services in light of declining iPhone sales. Last March, the company introduced Apple News+, Apple TV+, Apple Arcade, as well as the Apple Card.

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