News
Two U.S. carriers to halt all sales, exchanges of Note 7 [UPDATED]
Samsung can’t put the second half of the year behind it fast enough. And its troubles are yet to subside; quite the contrary, they are worsening.
Two major U.S. carriers — AT&T and T-Mobile — on Sunday said they would halt all sales and exchanges of the troubled Samsung phone following reports of fires caused by new and “safe” Note 7 units.
“Based on recent reports, we’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents,” AT&T said in an email sent to The Verge Sunday. “We still encourage customers with a recalled Note 7 to visit an AT&T location to exchange that device for another Samsung smartphone or other smartphone of their choice.”
[irp posts=”4473″ name=”You should replace your Samsung Galaxy Note 7 before it’s too late”]
T-Mobile head John Legere on Twitter said his company would stop selling and exchanging the Note 7 “out of an abundance of caution for our customers.” The carrier encourages subscribers to exchange their Note 7s with another device on T-Mobile and is giving a $25 credit on their bill.
U.S regulators are currently investigating the replacement Note 7 handset that caught fire on a Southwest Airlines flight on October 5. The plane was evacuated prior to take-off and no injuries were reported. At least four other incidents of replacement Note 7s catching fire have been reported in the U.S. alone.
In Minnesota, a young girl said she experienced a “weird, burning sensation” while holding her device; the phone later showed burn marks that were consistent with previous cases of Note 7s that were literally too hot to handle.
A man from Kentucky told local news outlet WKYT he woke up to find his bedroom filled with black smoke from his burnt Note 7. The man went on to say Samsung knew about it and didn’t say anything.
Even more damning, a Samsung representative allegedly sent him an inadvertent text message (likely intended for another company official) which said: “Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it.”
[irp posts=”4936″ name=”How to identify a safe Samsung Galaxy Note 7″]
The fourth incident involves a man in Virginia whose replacement Note 7 “burst into flames” on his nightstand on October 9th. The man provided The Verge with copies of his receipts and photographs of his Note 7 box to corroborate his story.
The latest reported incident came from a Texas family who witnessed their device catch fire on a table. It had been replaced at a retail store in September.
Samsung has since issued a statement in which it said it is investigating the fires and working with U.S. authorities — in particular, the Consumer Product Safety Commission (CPSC) — throughout the investigation. The company promises to share its findings “as soon as possible.” You can read the full statement below.
Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices.
We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible.
We remain in close contact with the CPSC throughout this process.
If we conclude a safety issue exists, we will work with the CPSC to take immediate steps to address the situation.
We want to reassure our customers that we take every report seriously and we appreciate their patience as we work diligently through this process.
At this point, it seems almost certain that we’ll hear about another global recall soon, and that the once-promising flagship will be pulled from shelves for good this time.
If the reports are indeed accurate, Samsung should cut its losses and discontinue the Note 7, and focus its efforts on making amends with affected customers. And it has to knock everyone’s socks off with next year’s S8 to even have a chance at winning back public opinion. That phone ought to be capable of doing more than just scanning irises and taking pictures with two rear cameras.
UPDATE, October 10: Verizon also announced today it would stop issuing replacement Note 7 phones to its customers. The company has the most wireless subscribers in the U.S.
UPDATE 2, October 11: The Galaxy Note 7 is done for. Samsung has asked all carriers and retail partners to “stop sales and exchanges” of the phone. Here’s the latest statement from the company.
We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available.
UPDATE 3, October 12: Samsung said on Tuesday it would permanently cease production and sales of the Galaxy Note 7, The Wall Street Journal reports. To quote the company’s statement:
Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7.
The move effectively ends the phablet’s brief and embattled existence. Analysts said it could cost the company $17 billion in losses and forgone sales.
Gaming
Ghost of Yotei gets a story expansion in October
The Complete Edition comes with the expansion and a roguelike mode.
Ghost of Yotei is a classic RPG experience set in the same universe as its predecessor, Ghost of Tsushima. In my opinion, Atsu’s journey of revenge feels a lot more fun than Jin’s battle to save his homeland. If you’re in the same boat, Ghost of Yotei is coming back on October 1 with brand-new content.
Without delving too much into spoiler territory, Ghost of Yotei has a conclusive ending. Rather than shoehorning a forced epilogue, Echoes of Sekigahara, the title of the upcoming story expansion, explores Atsu’s past.
As with Tsushima’s expansion, Echoes of Sekigahara features a new map with new enemies, weapons, and collectibles. It will be set in two different time periods.
Besides the story expansion, the upcoming update also has a new mode called Most Wanted, which Sucker Punch Production describes as their “spin on a roguelike.” The mode explores Atsu’s experience as a headhunter, feeding her with bounties and earnable perks.
The two new content expansions will come with in the upcoming Ghost of Yotei Complete Edition. The new edition, coming on October 1, will also come with the co-op Legends mode. It also has a few perks and customization options. The edition will sell for US$ 70.
If you already have the base edition, you can grab an upgrade for only US$ 15. If you don’t want to pay for the upgrade, the game is still getting a few minor tweaks.
SEE ALSO: Ghost of Yotei review: A tale sharpened by vengeance
The HONOR Robot Phone may have officially launched, but don’t expect this version to immediately make its way to global markets.
HONOR told media in Shenzhen that it currently has no plans to bring the current Robot Phone outside China. The main hurdle isn’t the hardware. It’s the phone’s AI experience, which is currently optimized for the Chinese market.
HONOR believes a future generation of the Robot Phone would be better positioned for a true global rollout once its AI experience is ready for markets outside China.
That doesn’t mean HONOR is abandoning the idea. Quite the opposite.
More than a phone with a moving camera
The Robot Phone is HONOR’s attempt to introduce a new idea to the smartphone market. It combines a smartphone with a 4DoF mechanical gimbal, allowing its camera to physically move.
Its AI features take that concept further. YOYO Robot Mode can use voice commands, gestures, and AI tracking to control the camera. It can also automatically pan and tilt to keep a person in frame during vlogs, livestreams, and video calls.
The phone also brings selected elements of ARRI Image Science and professional cinema workflows to its camera system. Its 200MP gimbal main camera supports 10-bit ARRI LogC3 recording, while ARRI Wide Gamut 3 and ARRI Looks give creators more control over their footage.
But HONOR isn’t treating the Robot Phone primarily as a volume-driving product.
The company says its bigger goal is to introduce a new concept to the smartphone market and see what kind of effect it can have.
That makes the Robot Phone an interesting experiment for HONOR. The hardware is already here. The company now wants to learn what happens when a smartphone can physically move, respond to its surroundings, and use AI to help operate itself.
For now, though, China is where that experiment begins.
News
HONOR Robot Phone’s camera can move on its own
Its built-in gimbal lets the camera move itself.
The HONOR Robot Phone’s biggest trick is also the easiest to understand: its camera can physically move.
Instead of keeping its cameras fixed inside the phone, HONOR built a mechanical gimbal directly into the device. The system can tilt, rotate, and reposition the camera, opening up movements that aren’t possible with a conventional smartphone camera.
HONOR calls it the Titanium Agile Gimbal, and the company says it is the industry’s smallest 4DoF gimbal system. It packs more than 100 precision components into a module that’s just 9.59mm thick.
A tiny gimbal inside the phone
The 4DoF mechanical system is designed to deliver the benefits of a separate gimbal without requiring users to carry another piece of equipment.
HONOR says it reduced the gimbal’s overall volume by 65% compared with traditional gimbals while increasing its structural strength by 200%. The system uses more than 100 precision components and is backed by more than 100 patents.
At its core is a 2.6-gram titanium gimbal motor that can rotate at up to 360 degrees per second. A separate HONOR Shield Steel Flip Motor provides a torque density of 120 Nm/L.
Those numbers sound impressive, but their practical purpose is straightforward: the camera needs to move quickly and precisely while remaining small enough to fit inside a smartphone.
The camera can move on its own
The Robot Phone’s gimbal isn’t limited to simply stabilizing the camera.
It supports six dynamic camera movement modes: AI SpinShot, Default Stabilization, Tilt Locked, Super Steady, FPV, and FPV Vertical. AI SpinShot, for example, can perform 90- or 180-degree camera rolls, while the other modes are designed for different types of movement and shooting.
The phone also has three smart tracking modes: Gimbal Tracking, Subject Tracking, and Pre-Composition. These are designed to help the camera follow a subject or maintain a particular composition while the phone moves.
That’s the important distinction between the Robot Phone and a conventional smartphone with image stabilization. The camera isn’t just correcting for your movement. It can actively move to create or maintain a shot.
You can tell it what to do
HONOR also gives the gimbal its own set of AI-powered controls.
Through YOYO Robot Mode, the Robot Phone can combine voice commands, gesture recognition, AI perception, and physical movement. Users can wake the mode and deploy or stow the gimbal with a flip gesture.
Voice commands can be specific, too. HONOR says users can tell the gimbal to turn left by a certain number of degrees, look toward the sky, or rotate for a specified amount of time.
The phone can also use AI Subject Tracking to automatically frame and follow people during video calls, vlogging, and livestreaming.
That makes the Robot Phone particularly interesting for people who regularly shoot themselves. Instead of setting up a phone and constantly checking whether they’re still in frame, the camera can do some of that work itself.
The real question is how naturally all of this works in practice. We’ll get to answer that when we spend more time with the Robot Phone.
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