Enterprise

Mastercard updates policy regarding subscriptions with free trial [Updated]

A pro-consumer move

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Whenever there’s a free trial, it’s tempting to try out and enjoy the offer. Although, sometimes we forget to unsubscribe and end up being charged even if we don’t want to continue.

Thankfully, it’s time to say goodbye to surprise charges from your credit card, because Mastercard‘s new pro-consumer move is happening. In a posted statement on the company’s blog, Mastercard has outlined additional rules regarding automatic subscription after free trials.

Merchants will now have to send an email or SMS confirmation to their customers once their free trial ends. The message must contain info about the subscription price, payment date, and the merchant’s name. It should also include instructions on how to opt out of the trial, just in case the user doesn’t want to continue.

Additionally, service providers (like the bank or any digital payment apps) will be required to send a receipt for each succeeding transaction which contains the monthly charges, merchant’s contact details, and instructions on how to unsubscribe.

Free trial offers benefit both the users and the company. However, there are sneaky merchants that pull money out of unsuspecting users — especially those who were tricked into signing up. Hopefully, this move will save them from wasting hard-earned money.

Update: Mastercard updated the blog post to clarify that the new policy applies only when you subscribe to physical products, like vitamins and snacks, not digital services like Netflix or PlayStation Plus. The article has since been updated.

SEE ALSO: Netflix knows what you want and lets you watch without buffering

Enterprise

Dell study: Employee barriers limit companies from digitizing workplaces

Big gap needs to be addressed

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Dell Technologies’ latest study revealed that businesses regard people as their greatest asset, but that barriers leave companies’ potential to accelerate their digital transformation untapped.

The study titled “Breaking through at the intersection of people and technology” took in the response of 10,500 participants worldwide from over 40 countries.

A staggering 91% of respondents believe that a shift to distributed work will create a more inclusive working environment. This includes 56% of employees who do want their work setup to change to a more flexible type.

However, 82% feel that they are left behind, mainly because their employers do not have a tech or IT model to jumpstart the digital change in the workplace. This assertion also reflection as 58% mentioned their employers have no “culture of creativity”.

Half of the respondents (50%) claim they feel burned out from their current setups; 56% also think they do not have work-life balance.

Employees’ fear limits companies from modernizing

Moreover, the study bared that employees welcome the opportunity to partner with technology, although there are “fears” that limit how far companies can innovate further.

A whopping 90% of respondents thought that employers overlook their opinions; 59% are overwhelmed by complex technologies which in turn limit the productivity of employees. Worse, 40% view that leaders treat their staff as “dispensable”.

For a more localized context, in the Philippines, only 50% of IT leaders say their organizations know what it takes to undergo digital transformation in the workplace.

The potential also gets stalled as 67% of respondents believe it is their people’s resistance to change that may lead to failure – something the higherups should address.

Build your breakthrough

To summarize, Dell Technologies’ study concluded that there is a big gap between employers and their workers when it comes to digitizing workplaces.

This gap leads to low productivity and inefficiency, which in turn leads to burnout and other negative feelings.

Given the findings, Dell Technologies suggests that technology alone will not drive the changes necessarily, but rather that it must go hand in hand with people involved.

 

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Automotive

Michael Josh’s One-on-One interview with John Deere’s CEO

The Tech World’s Most Unassuming CEO

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If you’ve been fond of the GadgetMatch YouTube channel, you would know that Michael Josh has already featured John Deere not just once or twice, but more than that.

But unlike the past videos, MJ traveled to Moline, Illinois for a rare sit-down interview with John Deere’s CEO, John C. May.

In his first major chat assuming the role in 2018, he opens up about he’s ushering in John Deere’s technological revolution, and how he believes as a tech company, John Deere can help solve the world’s food problem.

In this video, let’s meet the Tech World’s Most Unassuming CEO together with Michael Josh!

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Enterprise

Nokia seeks to kill OPPO’s sales in some countries

Suing the brand for copyright infringement

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OPPO remains one of the most ubiquitous smartphone brands today. Especially in Asia, the Chinese smartphone brand has appealed to users of all segments. However, a new controversy is seeking to cut off the brand’s sales from where it is popular. Nokia is suing OPPO, potentially leading to the brand disappearing in some countries.

According to sources, Nokia is seeking penalties for the smartphone brand for allegedly breaching copyrights on registered technology. The technology in question includes those that cover 4G and 5G connectivity. The two have  previously agreed to a deal in 2018, but the agreement expired in 2021.

Initially, Nokia chased after OPPO in Germany for the same infringements back in July. The former won the case. As a result, Germany ordered OPPO to stop selling devices in the country. Now, Nokia is suing the brand in other countries in Europe and Asia. Should the company win in the same fashion as in Germany, OPPO might potentially lose its market in the said countries.

To be clear, Nokia itself is suing the brand, rather than HMD Global, the company normally affiliated with Nokia’s current slate of smartphones. The smartphone company is mostly in charge of bringing the brand’s smartphones to the world.

SEE ALSO: Nokia and ZEISS have broken up

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