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Alleged Samsung Galaxy S10 appears in the flesh with virtually no bezels

True or not, we’re excited about it

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Alleged Samsung Galaxy S10 | Image credit: @UniverseIce

With the Galaxy S9 phones available in the market and selling like hot cakes, Samsung is already (or has always been) prepping their tenth S-series flagship. There’s a new leaked image going around the internet lately, and it could be the Galaxy S10 we’ve been wanting to see.

Noted leaker IceUniverse posted a photo on Twitter with a caption “This may be a design beyond” and a photo of a phone with it. The photo in question shows off an all-screen phone with virtually no bezels at all. The sides appear to be curved, just like how Galaxy S phones’ have been in the past years.

There’s also no selfie camera or any visible sensors in front, so they could be somewhere inside the phone. Vivo and OPPO have been pioneering the use of a pop-up mechanism to achieve a high screen-to-body ratio with the NEX and Find X. Samsung might follow suit — unless they have something else in mind.

Also, with no space for the iris scanner, the South Korean company could also use under-display fingerprint sensors or maybe something similar to Face ID to complement the front camera.

Of course, nothing is final and it’s still too early to tell how Samsung’s 2019 flagship will look like. The Galaxy Note 9 will come earlier than the Galaxy S10, so Samsung could test the waters of some new features on their upcoming large-screen phone.

Let’s take things with a grain of salt, but we’ll keep our expectations high. If this turns out to be true in the end, Samsung deserves to be recognized for avoiding the notch completely.

SEE ALSO: Samsung Galaxy S9 steals the crown from iPhone X as best-selling phone

Enterprise

Samsung is selling the Galaxy Z Flip’s screen to competitors

Despite all the negative criticism

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Do you believe in the power of foldable smartphones? Today’s biggest foldable phone makers want you to buy into the new technology — whether it’s the pioneering Galaxy Fold or the refreshed Motorola razr. However, as you might have seen recently, foldable technology is still miles away from perfection. Touted as the next revolution of smartphones, the flexible display still suffers issues in durability.

Despite all that, Samsung is cashing in all its chips on the imperfect technology. Announced today, the South Korean tech giant is selling its new technology — dubbed as Ultra-Thin Glass (or UTG) — to competitors. The patented technology is up for grabs to anyone willing to pay Samsung for it.

The company is selling the display under the tagline “Tough, yet Tender.” The branding alludes to the 30μm panel that supposedly goes beyond the capabilities of last year’s model — at least, according to Samsung.

Currently, the UTG is still exclusive to the Galaxy Z Flip — which is getting some flak of its own. It will likely make its way to other Samsung devices in the future as well.

Unfortunately, Samsung has not confirmed any willing customers at the moment. However, the company is also enjoying a modicum of market leadership, owing to its early adoption (and development) of the technology. With the sale announcement, they can capitalize on other companies’ desires to build their own foldable phone.

Regardless, foldable technology is still an imperfect art. Though the Galaxy Z Flip allegedly sold out already, the device’s reception is up in the air. Who knows where foldable technology will fare in the future?

SEE ALSO: Samsung’s customer service offerings you might not know about

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Enterprise

Samsung’s customer service offerings you might not know about

Remote support, 24/7 live chat and more

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One thing you must always consider when buying an electronic device is the scope of warranty and support reliability. Most manufacturers fail in either one, but poor support reliability is a more common issue. Having reliable manufacturer support for your device is critical especially that devices inevitably break down in time.

Samsung recognizes the merits of having reliable support for its devices. As such, it launched three support mechanism where its consumers can choose from when their devices need troubleshooting.

Remote Service

Samsung consumers who bought handheld devices, TVs, and digital appliances can avail of remote support services for help and troubleshooting. By accessing the support app on their devices, consumers can place a secure call to the customer service team. A dedicated team of engineers can then remotely view and control specific device settings, and provide product assistance.

Live Chat

Consumers can also access the live chat feature available on Samsung’s website. This feature is also available through the Samsung Members’ app, which can be downloaded on the Google Play Store. Having a live chat enables consumers to ask the customer service anytime, anywhere. This is handy especially when a Samsung appliance breaks down, and there are no nearby technicians or service centers available.

After-sales services

Apart from offering convenient remote service and a 24/7 live chat, Samsung also offers a variety of after-sales services for the consumer’s peace of mind. These various services make cumbersome troubleshooting a thing of the past and give consumers a sense of security when buying a Samsung device or appliance.

  • Nationwide service network — Samsung has over 150 authorized service branches where they can bring small appliances (40 inches and below) for troubleshooting with dedicated technicians.
  • In-home service — Consumers with bigger appliances can schedule a home visit from dedicated technicians.
  • Support hotline — Those opting to call Samsung’s hotline may do so by dialing #GALAXY or #425299 for mobile devices. For appliances, they can call the toll-free hotline 1-800-10-7267864 (PLDT) or 1-800-8-7267864 (Globe).
  • Online manuals — Samsung also has online tutorials and FAQs for its devices. They are readily available on Samsung’s website or through the Samsung Members’ app.

With a variety of support services available to consumers, Samsung is ensuring its consumers that the company is ready to help them especially when an inevitable breakdown occurs.

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MWC 2020

Huawei, Honor to hold press conference despite MWC cancellation

Expect new products

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MWC 2020 may have been officially canceled, but that won’t stop Huawei and Honor from holding their press conferences in Barcelona next week.

According to Android Authority, Honor has released press invites to a conference happening at Barcelona. The conference will take place on February 24. The company will also live-stream the event for those who can’t attend. Also, the press invite indicated a demo area for new products launching at that date.

Huawei’ situation is also similar. The company has confirmed a “virtual livestream” to PhoneArena taking place also on February 24 at Barcelona’s Italian Pavillion. It seems that there will be new products launching with the conference too, as the company confirmed a demo area.

We can expect Huawei and Honor to unveil new products ranging from smartphones to smatwatches. Both companies are typically busy during this time of the year. However, fans of the beloved Huawei P series may have to temper their expectation since the P40 might not launch until early March.

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