With 2017 in full swing and the launch of the Galaxy S8 mere months away, Samsung hopes to put to rest the case of the flaming Note 7 and the subsequent recall of what many considered to be the best smartphone ever built.
Today at a press conference in Korea, the tech giant announced the results of its own internal investigation and that of three other independent firms.
A lot of tech jargon was thrown around to explain what happened, but simply put, battery issues were discovered to be the root cause of the problem.
Here’s everything you need know about the Note 7 issue.
Samsung was relatively quick to respond, halting the sale of the Note 7 and announcing a replacement program.
Its initial investigation found that batteries from one of its two suppliers were faulty. To meet the demand for the Note 7 it ramped up the production of batteries from its other supplier. Recalled Note 7s were replaced and Samsung began selling the phones with the new battery.
More cases of exploding phones with the new batteries were reported.
Samsung pulled the plug on the Note 7 completely and issued a global recall.
As of today 96% of the 3 million Note 7s sold worldwide have been returned to Samsung.
Who did the testing?
700 researchers from inside Samsung tested 200,000 Note 7 smartphones and over 30,000 batteries.
Samsung also enlisted the services of three independent firms (UL, Exponent, and TÜV Rheinland) to conduct their own tests. Representatives from all 3 firms were also at the event to announce their findings.
What did the investigation find?
After months of tests, investigators didn’t find anything wrong with the Note 7 itself.
Instead all tests pointed to problems in the design and manufacturing of the batteries.
The batteries were manufactured by two different companies using designs and specifications from Samsung.
Two distinct battery issues from both companies were identified.
The batteries from company A had “an electrode deflection, an incorrect positioning of the negative electrode tip in the upper right corner of the battery.”
While the batteries from company B had “an abnormal weld spot (that) led to an internal short circuit.”
Were the Note 7’s other features a factor?
No. Tests found that the fast charging feature on the Note 7 had nothing to do with the problem. Neither did other new features added to the Note 7 including the iris scanner, water resistance and USB-C connectivity.
Samsung also says that contrary to speculation, there was adequate space inside the phone for the battery to swell and contract during charging. In fact, the company claims the Note 7 could have accommodated an even higher capacity battery.
Was the release of the Note 7 rushed? And was this a factor?
Samsung says the Note 7 was released in accordance with its annual roadmap. While Samsung has made a habit of announcing its Galaxy Note smartphone every September, the Note 7’s predecessor the Note 5 was also unveiled in August.
Samsung believes however that rushing its other battery supplier may have triggered the manufacturing issue discovered in Battery B.
So whose fault is it?
Samsung takes full responsibility for the incident. Not only were battery design and specifications from them, they also take the blame for failing to discover the issue which could have been avoided with more rigorous testing.
What is being done so this won’t happen again?
Samsung executives tell us they will continue to strive for an open corporate culture.
Following the results of their investigation Samsung has formed an independent Battery Advisory Council composed of academics from Berkeley, Cambridge and Stanford.
More importantly they have adapted a new 8-point checklist for testing new products. This includes what it calls an enhancement to existing processes like x-ray scans.
And new tests including ones that simulate a variety of use case scenarios.
Did Samsung push too hard? Will it stop innovating?
Samsung did push hard, but we expect nothing less from the world’s top tech brands. To truly innovate tech companies need to continuously push the boundaries of what’s possible. But the harder the push, the greater the need for more stringent quality assurance testing processes.
Samsung says it is committed to “innovation that redefines what’s possible in safety,” their way of saying they will continue to innovate but will be more involved and careful next time.
vivo X80 Pro Unboxing and Review
vivo’s best smartphone just got even better!
The vivo X70 Pro+ was launched just several months ago. However, we’re already having a follow-up!
Namely the X80 and X80 Pro — with the latter being vivo’s latest flagship smartphone.
But what makes it different from its predecessor? And what makes the successor a lot more exciting?
Watch our vivo X80 Pro Unboxing and Review now to find out more!
Huawei Watch GT 3 Pro Unboxing and First Impressions
Premium, smart timepiece
Huawei has been giving us the best choices for stylish timepieces to help us reach our health and fitness goals. And they’re taking the stage again with their new flagship smartwatch — the Huawei Watch GT 3 Pro.
Now let’s take a closer look at this device and check what Huawei has in store for us this time.
The GT 3 Pro comes in this sleek black box with the name of the device in gold. Through the box, we also get to know that it is powered by HarmonyOS.
Lifting the cover, you’re immediately greeted by the GT 3 Pro Titanium Edition looking classy beside a gold Huawei logo.
Pulling the tab on the right, you’ll see a smaller enclosure. Opening it up, you’ll see some paperwork, a USB-C cable and a wireless charging cradle.
Now here’s the GT 3 Pro taken out of the box. Looks premium, doesn’t it?
By examining the watch strap, you can easily tell that it’s made of genuine high-quality leather.
The Huawei branding is not seen on the strap. It’s instead engraved on the buckle.
Also unlike the previous GT 2 Pro that has the usual double crown design, the GT 3 Pro has a watch crown and a button.
The rotating crown serves as its power button and scroll and zoom wheel. Rotating it feels smooth without much resistance. But it does have haptic feedback, mimicking a mechanical feel.
Powering it up, you’re notified to get the Huawei Health app and pair it with your phone.
Once paired, you can tinker with the settings and apply customizations based on your preference and liking.
What I immediately liked with the GT 3 Pro is how classy it looks. And despite it being a big smartwatch compared to what I usually use, it feels light on my wrist.
I also can’t help but admire how clean and clear it looks with its 1.43-inch AMOLED display and sapphire glass lens.
Its body, on the other hand, is made of titanium and it has a ceramic back case to complete the premium package.
Using it for a few days, it looks like this timepiece will definitely level up my expectations for smartwatches. But I have yet to fully explore and experience everything about the GT 3 Pro that I’ll share on my hands-on review so don’t forget to also check that out.
Pricing and availability
The Huawei Watch GT 3 Pro retails for PhP 16,999 and is available in Titanium and Ceramic Edition.
Huawei Watch Fit 2 Unboxing and First Impressions
Manage your health, stay entertained and keep track of time
Today, we’re taking a look at the new Huawei Watch Fit 2. So, let’s get right to it!
Here we have the box which displays the color of the Watch Fit 2 inside. No tools are required to open this box as we are getting plastic pull tabs to unseal the device.
Opening the box, we are immediately greeted by the watch.But let’s set that aside for now.
Here we have a usb charging cable, some warranty paperwork and the user manual. And that’s about it. Here’s everything you will find inside the box.
Moving on to the watch itself, a bigger 1.74-inch full view AMOLED display is what we’re getting. Oh, it’s also being powered by Huawei’s very own Harmony OS.
The body does feel robust with its polymeric fiber material while still keeping a stylish look. The straps are made of soft silicon and are easily interchangeable with their quick release system.
Now, to check out its internal features, we need to first pair it with our phone.
I did have some slight trouble pairing it with mine but an update of the Huawei Health app did fix this issue. So, just be sure to download the latest version to avoid any inconvenience.
Now that we’re paired we can really see how sharp and vibrant the AMOLED screen is And playing with it for a while, I can’t help but notice the buttery smooth user interface.
It’s very easy to change watch faces, switch to different workout modes, and even load your own music in its internal storage.
We can now also playback music independently or listen to the audio fitness coach through its internal speakers.
With all these features, the Huawei Watch Fit 2 has you covered when it comes to functionality you would need in a fitness smartwatch.
Manage your health, stay entertained and keep track of time — the Huawei Watch Fit 2 could just be your GadgetMatch.
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