Features

Everything you need to know about the Note 7 investigation

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With 2017 in full swing and the launch of the Galaxy S8 mere months away, Samsung hopes to put to rest the case of the flaming Note 7 and the subsequent recall of what many considered to be the best smartphone ever built.

Today at a press conference in Korea, the tech giant announced the results of its own internal investigation and that of three other independent firms.

A lot of tech jargon was thrown around to explain what happened, but simply put, battery issues were discovered to be the root cause of the problem.

Here’s everything you need know about the Note 7 issue.

What happened?

Last August, shortly after the Galaxy Note 7 went on sale, multiple users reported of phones bursting into flames.

Samsung was relatively quick to respond, halting the sale of the Note 7 and announcing a replacement program.

Its initial investigation found that batteries from one of its two suppliers were faulty. To meet the demand for the Note 7 it ramped up the production of batteries from its other supplier. Recalled Note 7s were replaced and Samsung began selling the phones with the new battery.    

More cases of exploding phones with the new batteries were reported.

Samsung pulled the plug on the Note 7 completely and issued a global recall.

As of today 96% of the 3 million Note 7s sold worldwide have been returned to Samsung.

Who did the testing?

700 researchers from inside Samsung tested 200,000 Note 7 smartphones and over 30,000 batteries.

Samsung also enlisted the services of three independent firms (UL, Exponent, and TÜV Rheinland) to conduct their own tests. Representatives from all 3 firms were also at the event to announce their findings.

What did the investigation find?

After months of tests, investigators didn’t find anything wrong with the Note 7 itself.

Instead all tests pointed to problems in the design and manufacturing of the batteries.

The batteries were manufactured by two different companies using designs and specifications from Samsung.

Two distinct battery issues from both companies were identified.

The batteries from company A had “an electrode deflection, an incorrect positioning of the negative electrode tip in the upper right corner of the battery.”

While the batteries from company B had “an abnormal weld spot (that) led to an internal short circuit.”

Were the Note 7’s other features a factor?

No. Tests found that the fast charging feature on the Note 7 had nothing to do with the problem. Neither did other new features added to the Note 7 including the iris scanner, water resistance and USB-C connectivity.

Samsung also says that contrary to speculation, there was adequate space inside the phone for the battery to swell and contract during charging. In fact, the company claims the Note 7 could have accommodated an even higher capacity battery.

Was the release of the Note 7 rushed? And was this a factor?

Samsung says the Note 7 was released in accordance with its annual roadmap. While Samsung has made a habit of announcing its Galaxy Note smartphone every September, the Note 7’s predecessor the Note 5 was also unveiled in August.

Samsung believes however that rushing its other battery supplier may have triggered the manufacturing issue discovered in Battery B.

So whose fault is it?

Samsung takes full responsibility for the incident. Not only were battery design and specifications from them, they also take the blame for failing to discover the issue which could have been avoided with more rigorous testing.

What is being done so this won’t happen again?

Samsung executives tell us they will continue to strive for an open corporate culture.

Following the results of their investigation Samsung has formed an independent Battery Advisory Council composed of academics from Berkeley, Cambridge and Stanford.

More importantly they have adapted a new 8-point checklist for testing new products. This includes what it calls an enhancement to existing processes like x-ray scans.

And new tests including ones that simulate a variety of use case scenarios.

Did Samsung push too hard? Will it stop innovating?

Samsung did push hard, but we expect nothing less from the world’s top tech brands. To truly innovate tech companies need to continuously push the boundaries of what’s possible. But the harder the push, the greater the need for more stringent quality assurance testing processes.

Samsung says it is committed to “innovation that redefines what’s possible in safety,” their way of saying they will continue to innovate but will be more involved and careful next time.

 

Features

Smartphone photography 101: Capturing festivities

Keep those memories of celebration and happiness alive

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The crowd, color, food, and impeccable decorations make welcoming the Lunar New Year so much fun and memorable. It only happens once a year, so it’s important to keep those memories of celebration and happiness alive.

Here are some tips from photographers on how you can make the most our of your iPhone during the festivities:

1. Shoot with your phone

Food stylist CR Tan demonstrates how easy it is to shoot a reunion dinner. Even if you have one, you wouldn’t really want to whip out your big camera to capture the fun and action over food. With good lighting, a little bit of styling, and added human element, you can achieve a great photo with an iPhone.

Follow CR Tan on Instagram: @xlbcr

2. Use Night Mode

Not enough light? Don’t let darkness stop you. Photographer Yudhi Aristan uses Night Mode to capture vibrant colors even in low light. Just hold still for a few seconds and see the magic happen.

Follow Yudhi Aristan on Instagram: @aristan89

3. Play with perspectives

Take your time to frame your shot. Photographer Jason Lim suggests playing around with the different lenses your iPhone comes with. The Ultra Wide Angle, Wide Angle, and Telephoto lenses can be used to create eye-catching compositions.

Follow Jason Lim on Instagram: @jsnjnr

Did you capture any photos in welcoming the Chinese New Year? Share them with us in the comments below! 📷

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24 Hours Series

24 Hours in Jakarta

Captured through the awesome camera of the Galaxy A71

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When I hear Indonesia, Bali always comes to mind. Although I’ve never been there, I know it’s a dream destination for many because of its beaches, peaks, parks, temples, and terraces. It’s an escape out of the polluted and crowded cityscape.

Two hours away from Bali is the country’s capital, Jakarta. Its dense city structure further proves that it has been on a massive urban sprawl. Honestly, I had no idea where to go and what to do — but the internet exists for a reason. The only Indo things I’m aware of are mi goreng, nasi goreng, beef rendang, MONAS, Alfa Mart. That’s about it.

I flew all the way to Jakarta for Samsung’s Awesome Live Event with BLACKPINK where they introduced the Galaxy A51 and Galaxy A71. The day after the event, I finally had the phone on hand and tested its “awesome camera”, including the new ultra-wide lens.

Cozy stay

Capturing the hotel view outside was the first thing I did with the phone. Not the best window view I had but the greenery added an ethereal escape against the sharp, tall slabs of concrete.

Going out of the room gives me another view. That large structure is the Tennis Indoor Senayan where Samsung held its live event. It’s also one of the venues of the 18th Asian Games and other K-Pop concerts. Seeing it from afar and up close made me realize how lucky I am.

Before heading out, I tried the hotel’s breakfast buffet. So far, so good. There was enough variety that I enjoyed eating. I spoiled myself by having more than five plates. Here’s a photo of the sweet food, for the wandering souls out there.

Taman Mini Indonesia Indah (TMII)

I decided to go to Taman Mini Indonesia Indah as it’s located far from the skyline of Jakarta. Despite what the name suggests, this place isn’t “mini”. This museum is just one among the many parks you can see inside the TMII premises.

With limited time, I decided to push through — and I’m glad I did. It made me realize how similar Indonesians and Filipinos are, not just when it comes to appearance but also language. There are Bahasa and Tagalog words that both share the same meaning such as “selamat”, “datuk”, “kolintang”, “pintu”, “balik”, “lima”, “pula”, “kanan”, “anak”, and more. It’s truly fascinating.

These traditional art pieces show how rich and diverse Indonesia’s culture is. Some were hand-drawn, sculpted, weaved, or even painted, like the batik. They even have their own version of puppets called wayang.

After the three-story museum tour, I headed to a mini temple to rest and relax. Those who were caught off-guard by the claustrophobic dim spaces of the museum can enjoy the majestic pond outside.

National Monument (MONAS)

As mentioned earlier, I knew about MONAS. It’s Indonesia’s National Monument — and that’s because the city-building game I’m playing introduced me to it. I downloaded the landmark mod which made me recognize it’s one of Indonesia’s sought-after landmarks.

It’s erected right in the center of Jakarta. According to locals, you can see all of Jakarta if you go up — pretty much like a drone. Unfortunately, I didn’t get to do that because of the flaming hot weather.

Kota Tua

If you weren’t aware, Indonesia was colonized by the Dutch empire. Batavia was the old-day Jakarta. Thus, the “Old Batavia” they’re calling can be found here in Kota Tua.

What you see above is the Fatahillah Square which is the historical center of the old town. Beside it, there are museums pertaining to wayang, fine arts and ceramics, and even Jakarta’s history. During my visit, they were all closed.

If you are too lazy to walk around, there are these colorful bicycles you can rent.

The establishments here look nothing like modern-day Jakarta. A lot of cities saved much of their history through preservation of old buildings and Kota Tua is no exception.

After strolling for almost half an hour, I had my late lunch. Indonesian cuisine is known to be spicy. I teared up eating authentic mi goreng — its spice level is way too high for comfort. I love eating spicy food as long as they’re tolerable. Thankfully, Thai iced tea I ordered saved my tongue from burning.

I went to the night market early so I witnessed how vendors cooked their food before it got crowded. There are martabak and lumpia stalls although I didn’t get to try them.

The sun was setting so I hurried to see other establishments. There were a lot of shops that offer local kopi and indomie, while other stalls were selling phone cases and designer imitations. I didn’t find any souvenir shops around, although that might be because I was there before most shops opened.

Malls galore

Jakarta’s malls aren’t the biggest but they have exclusive shop offerings, like Plaza Senayan. It was surprising to see a bakery and a popular coffee shop inside the department store. It’s not something I’m used to, and I found it odd considering they were selling all sorts of cosmetic products within the vicinity.

I wasn’t too happy with the food choices at Plaza Senayan so I went to another mall near the hotel called FX Sudirman. I only had a few hours left before I had to leave so might as well enjoy what I can have.

As a Libra, being indecisive is part of my whole being. I roamed around and there were better food choices but I got tired so I chose to eat at an American burger joint instead. The Salted Egg Cheese Burger was good although the salted egg flavor was barely there.

When I went out I was greeted by these roller skaters going back and forth the sidewalk.

3-Star Airport (?)

I was surprised that the Soekarno-Hatta International Airport is only a 3-star airport. It’s not as fancy as Singapore’s Changi, but it’s clean, organized, and the architecture is modern and striking. My flight departed at midnight, so you can see how quiet and less crowded it gets off-peak hours.

Unlike other airports that offer 24-hour services, most shops and restaurants after immigration were already closed by the time I got there.

Too little time for a huge city

Moments before boarding the plane, I somehow wished I could’ve stayed longer. It would’ve also been more “awesome” if I met locals around. It’s hard to imagine how I managed to compress what I wanted to see in just 24 hours. It may not be long before they transfer the city capital crown to East Kalimantan in Borneo, so I’m hoping I can come back before that happens with a more well-thought out itinerary.

All photos were taken using the Samsung Galaxy A71.

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How to make your crush view your Instagram Story

Three easy steps to get that validation

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Catching up with friends entails a discussion about your love life. Being single for a long time, a friend asked if I were dating someone new. I responded gleefully, “no, I’m not dating anyone but I have a new crush I met at an event.”

Giggly about my newfound love interest, my friend advised me how to tease my crush. However, it’ll only work if we’re following each other on Instagram. To see if my friend’s strategy works, we used our own accounts and to my surprise, we succeeded.

While it may yield different results, here are three easy steps you can do to make your crush view your Instagram story.

Step 1: Post a story you want your crush to see

Uploading a story feels like a small window to our lives. Make sure the photo you upload is something that you want your crush to see. It’s like making an impression, and you only have one shot if he/she ever sees your story. I posted my gym photos and pizza stories — something that both my crush and I enjoy.

Step 2: Edit your story settings

Here’s the not-so-tricky part! We’re calling it the hide-unhide strategy. When your story is uploaded, immediately adjust your story settings and hide your story from your crush. Save it, and then change the story settings again to unhide the story. This strategy beats Instagram’s algorithm and pushes your story to one of the first stories he/she can view.

Step 3: Enjoy the validation

As long as you and your crush follow each other on Instagram and regularly use the app, then it’s guaranteed that he/she will view your story. Enjoy the frickin’ validation. I’ve been doing it for almost a month now, and I always giggle whenever I see my crush’s name.

There are times that the strategy won’t push you to the first story he/she can view. For some reason, my friend tried hiding and unhiding her story to me, and she only ended up being second on the queue. Instagram still prioritizes the accounts you engage with the most through reacts and direct messages. However, being at the first five ensures you have a shot at making an impression that lasts.

Now, hurry and make your crush view your story. It won’t be long before Instagram’s algorithm changes again!

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