Features

Everything you need to know about the Note 7 investigation

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With 2017 in full swing and the launch of the Galaxy S8 mere months away, Samsung hopes to put to rest the case of the flaming Note 7 and the subsequent recall of what many considered to be the best smartphone ever built.

Today at a press conference in Korea, the tech giant announced the results of its own internal investigation and that of three other independent firms.

A lot of tech jargon was thrown around to explain what happened, but simply put, battery issues were discovered to be the root cause of the problem.

Here’s everything you need know about the Note 7 issue.

What happened?

Last August, shortly after the Galaxy Note 7 went on sale, multiple users reported of phones bursting into flames.

Samsung was relatively quick to respond, halting the sale of the Note 7 and announcing a replacement program.

Its initial investigation found that batteries from one of its two suppliers were faulty. To meet the demand for the Note 7 it ramped up the production of batteries from its other supplier. Recalled Note 7s were replaced and Samsung began selling the phones with the new battery.    

More cases of exploding phones with the new batteries were reported.

Samsung pulled the plug on the Note 7 completely and issued a global recall.

As of today 96% of the 3 million Note 7s sold worldwide have been returned to Samsung.

Who did the testing?

700 researchers from inside Samsung tested 200,000 Note 7 smartphones and over 30,000 batteries.

Samsung also enlisted the services of three independent firms (UL, Exponent, and TÜV Rheinland) to conduct their own tests. Representatives from all 3 firms were also at the event to announce their findings.

What did the investigation find?

After months of tests, investigators didn’t find anything wrong with the Note 7 itself.

Instead all tests pointed to problems in the design and manufacturing of the batteries.

The batteries were manufactured by two different companies using designs and specifications from Samsung.

Two distinct battery issues from both companies were identified.

The batteries from company A had “an electrode deflection, an incorrect positioning of the negative electrode tip in the upper right corner of the battery.”

While the batteries from company B had “an abnormal weld spot (that) led to an internal short circuit.”

Were the Note 7’s other features a factor?

No. Tests found that the fast charging feature on the Note 7 had nothing to do with the problem. Neither did other new features added to the Note 7 including the iris scanner, water resistance and USB-C connectivity.

Samsung also says that contrary to speculation, there was adequate space inside the phone for the battery to swell and contract during charging. In fact, the company claims the Note 7 could have accommodated an even higher capacity battery.

Was the release of the Note 7 rushed? And was this a factor?

Samsung says the Note 7 was released in accordance with its annual roadmap. While Samsung has made a habit of announcing its Galaxy Note smartphone every September, the Note 7’s predecessor the Note 5 was also unveiled in August.

Samsung believes however that rushing its other battery supplier may have triggered the manufacturing issue discovered in Battery B.

So whose fault is it?

Samsung takes full responsibility for the incident. Not only were battery design and specifications from them, they also take the blame for failing to discover the issue which could have been avoided with more rigorous testing.

What is being done so this won’t happen again?

Samsung executives tell us they will continue to strive for an open corporate culture.

Following the results of their investigation Samsung has formed an independent Battery Advisory Council composed of academics from Berkeley, Cambridge and Stanford.

More importantly they have adapted a new 8-point checklist for testing new products. This includes what it calls an enhancement to existing processes like x-ray scans.

And new tests including ones that simulate a variety of use case scenarios.

Did Samsung push too hard? Will it stop innovating?

Samsung did push hard, but we expect nothing less from the world’s top tech brands. To truly innovate tech companies need to continuously push the boundaries of what’s possible. But the harder the push, the greater the need for more stringent quality assurance testing processes.

Samsung says it is committed to “innovation that redefines what’s possible in safety,” their way of saying they will continue to innovate but will be more involved and careful next time.

 

Accessories

Stylish leather accessories: His and Hers

Accessories to help complement your look ✨

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More and more manufacturers are designing gadgets as a fashion statement. Depending on how you style it, a device can make or break a look.

If you haven’t tried it before, you can build outfits around a device and make it a focal point. These stylish accessories can help complement the look you’re going for.

His: Rugged Case for Pixel Buds A-Series in Rustic Brown

Give your wireless earbuds case a rugged makeover with a sleek leather cover. The raw, vegetable tanned leather is sourced from one of America’s oldest tanneries and the case has an optical light pipe to allow the Pixel Bud’s LED charging indicator to shine through.

Hers: Native Union Clic Heritage Case in Sapin

A premium phone deserves an elegant case that lasts, not a clear jelly case that will turn yellow in a few months. The Native Union Clic Heritage is made with a blend of smooth and cross-grained Italian leather and finished with gold accents to match even your favorite pair of earrings.

His: AirTag Leather Loop in Rustic Brown

Upgrade your everyday carry with a leather loop for your AirTag. Track your keys, camera, umbrella, or your bag with this minimal and sleek accessory. It’s designed to beautifully patina with time creating a MagSafe charging experience unique to you.

Hers: Stow Slim for MacBook in Sage

Your laptop doesn’t have to go into a clunky black bag. Truth be told, it deserves better than that. The Stow Slim protects your laptop from anything that might scratch it in your tote, but it looks just like a casual clutch that you wear with a flirty top and wide leg trousers.

His: Nomad Card Wallet in Rustic Brown

Keep your cards and cash secure in this slim card wallet from Nomad. It can fit up to 10 cards, including the Card for AirTag that will launch in September. Now the two essentials in your pockets match, too!

Hers: Heritage Card Holder in Sapin

Carry your cards and a little bit of cash in a matching card holder as your iPhone case. You would instantly look more put together when you want to walk into a cafe for a cup of joe.

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Features

Dancing in the rain? Capture it with the Galaxy A52 5G

Content creation with IP67

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Galaxy A52

The Samsung Galaxy A52 5G is easily the best flagship-loke phone without the wallet-robbing price.

And with flagship specs, come flagship lenses. These make the Galaxy A52 5G the best content creator phone.

With its quad-camera’s 64MP main shooter and 32MP selfie camera, it’s really no surprise this phone’s got all the specs you want and need for content creation.

A quick swipe into more camera features, gives you loads to choose from. The Samsung Galaxy A52 5G is feature packed. From delivering stunning stills, to features like 4K video, Fund Mode, nothing comes close to making content all in one phone.

From silly obscure intros, to filming your new indoor hobbies, to finding the best moments while vlogging. And it doesn’t stop there.

The phone has IP67, protecting it against dust and sand. It can also work for at least 30 minutes while under 15cm to 1m of water.

Want to record quality TikToks? Play and stream? Or, Vlog your day-to-day? You ca do those, plus watch and immerse in other’s content on the 6.5” Full HD+ AMOLED display with a 120Hz refresh rate.

The Samsung Galaxy A52 5G is a heavy hitting midranger. Whether you’re watching content or making it!


This feature is collaboration between GadgetMatch and Samsung Philippines.

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I’m missing the Olympics because I don’t have cable

And it sucks

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It’s 2021. The Tokyo 2020 Olympics, which was delayed due to the Coronavirus pandemic, is in full swing as of writing. However, as someone whose primary source of media entertainment all comes from streaming, there’s no easy and convenient way for me to watch the games. Major bummer.

I like to enjoy my media a certain way; I prefer to stream them on my TV. Which is why majority of the content I consume come from YouTube, Netflix, and the occasional Amazon Prime, HBO Go (Yep, not even HBO Max), and Apple TV.

I find it incredibly baffling that the stakeholders involved in bringing the games to the people failed to come to an agreement to make it easily accessible on the aforementioned platforms. It’s 2021. Why on earth am I not able to watch the greatest sporting event on the planet the way I want to?

Believe me, I hear the privilege in my words. Regardless, I still feel marginalized.

So how can you watch the Olympics right now?

I asked a friend who’s been covering the games. He watches through cable and had to pay a PhP 150 fee (around US$ 3/ SG$ 4) to avail of the Tokyo 2020 Premium from a particular cable provider.

Thing is, the whole Olympic coverage in the Philippines is locked to the MVP group of companies. You wanna follow the games, you’re gonna have to do it on one of their platforms.

Here’s an excerpt from their press release on the Tokyo 2020 Olympic coverage:

“Sports fans will have comprehensive access to the Olympic Games — from the Opening Ceremonies all the way to when the games conclude — on free to air via TV5 and One Sports. One Sports+ on Cignal TV will also dedicate a significant amount of their daily hours to broadcast the events, with Cignal also opening up two exclusive channels dedicated to broadcast the games 24/7. Cignal Play, in addition to live channels TV5, One Sports & One Sports+, will be offering exclusive channels broadcasting live updates to its subscribers, along with exclusive content not available on the TV broadcast. Cignal TV’s One News leads the group’s round-the-clock news coverage, featuring results, updates, and highlights.”

Comprehensive? Maybe. For platforms within the MVP group of companies. If you’re not subscribed to any of these, well, that’s just too bad. It’s good for business and I completely understand how the whole thing works. Doesn’t mean I have to like it.

The coverage also missed to televise or showcase Hidilyn Diaz’s historic gold medal win in the Weightlifting competition. If you’ve been following sports news, the Philippines was expected to get a medal in this event. Sadly, the moment was only known following updates from reporters on the ground.

How I wish it was handled

I’m sure there’s a lot more that goes into it in terms of TV and broadcasting rights, but we’re literally at an age where plenty of folks have decided to cut the cord and rely on streaming for content.

On YouTube, you can buy and/or rent movies and shows. The platform and structure exists for pay-to-watch content. They could have even made tiers or packages like charge a certain amount to gain access to all the games, a different and lower amount if you just want to follow a certain sport and/or a certain event.

Maybe the potential earnings to do so didn’t justify the costs to implement it. Whatever the case, it’s still incredibly frustrating.

Sure, I can go through the hoopla of setting up a VPN and look for streaming sites. But that’s more even more cumbersome. I don’t mind paying a convenience fee if it means that after a long day of work I can kick back, relax, and watch some damn sports.

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