News

Two U.S. carriers to halt all sales, exchanges of Note 7 [UPDATED]

Published

on

Samsung can’t put the second half of the year behind it fast enough. And its troubles are yet to subside; quite the contrary, they are worsening.

Two major U.S. carriers — AT&T and T-Mobile — on Sunday said they would halt all sales and exchanges of the troubled Samsung phone following reports of fires caused by new and “safe” Note 7 units.

“Based on recent reports, we’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents,” AT&T said in an email sent to The Verge Sunday. “We still encourage customers with a recalled Note 7 to visit an AT&T location to exchange that device for another Samsung smartphone or other smartphone of their choice.”

[irp posts=”4473″ name=”You should replace your Samsung Galaxy Note 7 before it’s too late”]

T-Mobile head John Legere on Twitter said his company would stop selling and exchanging the Note 7 “out of an abundance of caution for our customers.” The carrier encourages subscribers to exchange their Note 7s with another device on T-Mobile and is giving a $25 credit on their bill.

U.S regulators are currently investigating the replacement Note 7 handset that caught fire on a Southwest Airlines flight on October 5. The plane was evacuated prior to take-off and no injuries were reported. At least four other incidents of replacement Note 7s catching fire have been reported in the U.S. alone.

In Minnesota, a young girl said she experienced a “weird, burning sensation” while holding her device; the phone later showed burn marks that were consistent with previous cases of Note 7s that were literally too hot to handle.

A man from Kentucky told local news outlet WKYT he woke up to find his bedroom filled with black smoke from his burnt Note 7. The man went on to say Samsung knew about it and didn’t say anything.

Even more damning, a Samsung representative allegedly sent him an inadvertent text message (likely intended for another company official) which said: “Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it.”

[irp posts=”4936″ name=”How to identify a safe Samsung Galaxy Note 7″]

The fourth incident involves a man in Virginia whose replacement Note 7 “burst into flames” on his nightstand on October 9th. The man provided The Verge with copies of his receipts and photographs of his Note 7 box to corroborate his story.

The latest reported incident came from a Texas family who witnessed their device catch fire on a table. It had been replaced at a retail store in September.

Samsung has since issued a statement in which it said it is investigating the fires and working with U.S. authorities — in particular, the Consumer Product Safety Commission (CPSC) — throughout the investigation. The company promises to share its findings “as soon as possible.” You can read the full statement below.

Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices.

We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible.

We remain in close contact with the CPSC throughout this process.

If we conclude a safety issue exists, we will work with the CPSC to take immediate steps to address the situation.

We want to reassure our customers that we take every report seriously and we appreciate their patience as we work diligently through this process.

At this point, it seems almost certain that we’ll hear about another global recall soon, and that the once-promising flagship will be pulled from shelves for good this time.

If the reports are indeed accurate, Samsung should cut its losses and discontinue the Note 7, and focus its efforts on making amends with affected customers. And it has to knock everyone’s socks off with next year’s S8 to even have a chance at winning back public opinion. That phone ought to be capable of doing more than just scanning irises and taking pictures with two rear cameras.

UPDATE, October 10: Verizon also announced today it would stop issuing replacement Note 7 phones to its customers. The company has the most wireless subscribers in the U.S.

UPDATE 2, October 11: The Galaxy Note 7 is done for. Samsung has asked all carriers and retail partners to “stop sales and exchanges” of the phone. Here’s the latest statement from the company.

We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place.

We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available.

UPDATE 3, October 12: Samsung said on Tuesday it would permanently cease production and sales of the Galaxy Note 7, The Wall Street Journal reports. To quote the company’s statement:

Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7.

The move effectively ends the phablet’s brief and embattled existence. Analysts said it could cost the company $17 billion in losses and forgone sales.

Source: The Verge, Samsung

News

iPhone 13 Pro, Pro Max now support Apple ProRes video

Launching with iOS 15.1

Published

on

Smartphone cameras have progressed far beyond mere selfies and Instagram shots. Our phones can now take professional shots with the snap of a finger. In fact, some brands have even committed to taking Hollywood-caliber films with known directors and actors. Taking it to the next level, Apple is making it easier for filmmakers to do so by making ProRes video available for the iPhone 13 Pro and 13 Pro Max.

Apple hasn’t been shy about the creative capabilities of the iPhone’s two Pro models. The company previously promised ProRes support back in September during the new series’ launch. Finally, Apple is launching the feature with the iOS 15.1 update released recently.

Apple ProRes video is commonly known as the video format friendlier for video editing. The format makes editing easier on Adobe Premiere and Final Cut Pro X. It minimizes video compression and maintains image quality. Apple first launched the format back in 2007, but the format has slowly eked its way to more devices throughout the years.

Currently, ProRes is dependent on Apple’s new A15 Bionic chipset. As such, older iPhone models won’t get the format.

The feature is currently shipping out with the recent iOS 15.1 update. If you’re trying to get the feature, make sure you have the update installed first.

SEE ALSO: iPhone 13 Pro Max vs iPhone 12 Pro Max: Camera Shootout

Continue Reading

News

Honor 50 and Honor 50 Lite launch globally

With Google Mobile Services (GMS)

Published

on

Honor’s bounce back smartphones since parting ways with Huawei is something we’re keeping an eye on. Today, they just launched the Honor 50 and Honor 50 Lite — both still with traces of its Huawei lineage but with Google Mobile Services.

This new pair of smartphones hasn’t strayed too far from Huawei. But operating independently from the company blacklisted in the USA means gaining access to what Huawei lost — Google Mobile Services or GMS.

Honor 50

The Honor 50 is recognizing the growing trend of short-form videos. With this in mind, they put a 32MP front-facing camera with a 90-degree viewing angle so you can shoot for TikTok, Reels, or YouTube Shorts.

On the back, meanwhile, you’ll find the 108MP main camera flanked by an 8MP ultra-wide angle camera as well as throwaway additions 2MP depth, and 2MP macro cameras.

It has a 6.57-inch, 75-degree curved AMOLED screen that supports 120Hz refresh rate. If you’re into mobile gaming, it also has a 300Hz touch sampling rate so remain competitive. Powering the device is a Qualcomm Snapdragon 778 5G chip with a Turbo X GPU, again for high performance and lag-less mobile play.

It comes with a 4,300mAh battery with support for 66W Honor SuperCharge technology for fast wired charging. You can go from zero to 70 percent in just 20 minutes, claims Honor.

The phone runs on Android 11 but with Magic UI 4.2 on top for its own unique Android flavor.

Honor 50 Lite

The Honor 50 Lite shares much of the same features. Some key differences are its 6.67-inch FullView display and the 64MP main camera.

Pricing and availability

The Honor 50 comes in Frost Crystal, Emerald Green, or Midnight Black. There’s also the special HONOR Code edition. Honor describes it as “an innovative colorway incorporating the “HONOR” logo across the back cover.”

Pricing are as follows:

  • 6GB+128GB — EUR 529 (around US$ 614)
  • 8GB+256GB — EUR 599 (around US$ 695)

Meanwhile, the Lite version comes in just the 6GB+128GB variant and retails for EUR 299 (around US$ 347).

Continue Reading

Gaming

Players finally meet as HoYo FEST kicks off in SEA this November

It’s a grand meetup!

Published

on

hoyo fest

miHoYo, the global interactive entertainment developer and publisher behind hit multiplayer games such as Honkai Impact 3rd, Tears of Themis, and Genshin Impact, announced that HoYo FEST is coming to Southeast Asia this November.

The interactive festival shall be held in six countries: Singapore, Philippines, Thailand, Indonesia, Malaysia, and Vietnam.

The annual celebration will allow for fellow players to finally convene and meet each other off their screens and in real life, allowing for an opportunity to relive memorable, happy, and touching moments in the game together.

Gaming world-themed cafés

All HoYo FEST-related events will be held at collaboration cafés themed after Honkai Impact 3rd, Tears of Themis, and Genshin Impact between November 5 and December 14.

These specific cafés will offer special set menus on dine-in, takeout, and delivery options. Ordering via takeout and delivery also gives customers an additional printed tote bag and cup sleeve.

The interiors will be furnished in the styles of Honkai Impact 3rd, Tears of Themis, and Genshin Impact in order, which is accompanied by photography zones.

That way, fans and players will be able to enjoy exquisite foods and immerse themselves in a real-life feel of the game worlds while bonding with new friends they’ve only previously met in-game.

Mystery gifts and exciting merchandise

Ordering collaboration combos or spending a certain amount of money at a café also entitles guests to an exciting mystery gift box.

The pop-up stores found only at specific cafés will also sell a variety of exclusive Honkai Impact 3rd, Tears of Themis, and Genshin Impact merchandise, to be distributed only by the staff of the collaboration cafés.

Preparations for the celebration are underway, so Captains, Travelers, and Attorneys should brace themselves for upcoming surprises.

Festival Schedule

  • Honkai Impact 3rd: November 5 to November 16
  • Tears of Themis: November 19 to November 30
  • Genshin Impact: December 3 to December 14

Collaboration Cafés

  • Singapore: Aniplus Cafe
  • Malaysia: my Burger Lab
  • Thailand: NANA Coffee Roasters Ari
  • Philippines: Moon Rabbit Café + Restaurant
  • Indonesia: Warung Koffie Batavia
  • Vietnam: To Be Announced

For more event details and pandemic precautions, please visit the miHoYo official website: https://mhy.link/686SLBA6.

Continue Reading

Trending