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Two U.S. carriers to halt all sales, exchanges of Note 7 [UPDATED]

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Samsung can’t put the second half of the year behind it fast enough. And its troubles are yet to subside; quite the contrary, they are worsening.

Two major U.S. carriers — AT&T and T-Mobile — on Sunday said they would halt all sales and exchanges of the troubled Samsung phone following reports of fires caused by new and “safe” Note 7 units.

“Based on recent reports, we’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents,” AT&T said in an email sent to The Verge Sunday. “We still encourage customers with a recalled Note 7 to visit an AT&T location to exchange that device for another Samsung smartphone or other smartphone of their choice.”

[irp posts=”4473″ name=”You should replace your Samsung Galaxy Note 7 before it’s too late”]

T-Mobile head John Legere on Twitter said his company would stop selling and exchanging the Note 7 “out of an abundance of caution for our customers.” The carrier encourages subscribers to exchange their Note 7s with another device on T-Mobile and is giving a $25 credit on their bill.

U.S regulators are currently investigating the replacement Note 7 handset that caught fire on a Southwest Airlines flight on October 5. The plane was evacuated prior to take-off and no injuries were reported. At least four other incidents of replacement Note 7s catching fire have been reported in the U.S. alone.

In Minnesota, a young girl said she experienced a “weird, burning sensation” while holding her device; the phone later showed burn marks that were consistent with previous cases of Note 7s that were literally too hot to handle.

A man from Kentucky told local news outlet WKYT he woke up to find his bedroom filled with black smoke from his burnt Note 7. The man went on to say Samsung knew about it and didn’t say anything.

Even more damning, a Samsung representative allegedly sent him an inadvertent text message (likely intended for another company official) which said: “Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it.”

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The fourth incident involves a man in Virginia whose replacement Note 7 “burst into flames” on his nightstand on October 9th. The man provided The Verge with copies of his receipts and photographs of his Note 7 box to corroborate his story.

The latest reported incident came from a Texas family who witnessed their device catch fire on a table. It had been replaced at a retail store in September.

Samsung has since issued a statement in which it said it is investigating the fires and working with U.S. authorities — in particular, the Consumer Product Safety Commission (CPSC) — throughout the investigation. The company promises to share its findings “as soon as possible.” You can read the full statement below.

Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices.

We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible.

We remain in close contact with the CPSC throughout this process.

If we conclude a safety issue exists, we will work with the CPSC to take immediate steps to address the situation.

We want to reassure our customers that we take every report seriously and we appreciate their patience as we work diligently through this process.

At this point, it seems almost certain that we’ll hear about another global recall soon, and that the once-promising flagship will be pulled from shelves for good this time.

If the reports are indeed accurate, Samsung should cut its losses and discontinue the Note 7, and focus its efforts on making amends with affected customers. And it has to knock everyone’s socks off with next year’s S8 to even have a chance at winning back public opinion. That phone ought to be capable of doing more than just scanning irises and taking pictures with two rear cameras.

UPDATE, October 10: Verizon also announced today it would stop issuing replacement Note 7 phones to its customers. The company has the most wireless subscribers in the U.S.

UPDATE 2, October 11: The Galaxy Note 7 is done for. Samsung has asked all carriers and retail partners to “stop sales and exchanges” of the phone. Here’s the latest statement from the company.

We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place.

We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available.

UPDATE 3, October 12: Samsung said on Tuesday it would permanently cease production and sales of the Galaxy Note 7, The Wall Street Journal reports. To quote the company’s statement:

Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7.

The move effectively ends the phablet’s brief and embattled existence. Analysts said it could cost the company $17 billion in losses and forgone sales.

Source: The Verge, Samsung

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Huawei Mate 20 X is company’s ultimate gaming smartphone

It’s absolutely huge!

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Out of nowhere, Huawei introduced yet another member to the Mate 20 family: the Mate 20 X.

It joins the regular Mate 20, Mate 20 Pro, and Porsche Design Mate 20 Pro. While each of those have their own specialties, the Mate 20 X is simply Huawei’s ultimate gaming smartphone.

If you recall, this was the gaming phone Huawei teased earlier this year, alongside the foldable smartphone that everyone is so excited to see.

Even though it has the same Kirin 980 chipset and camera setup as its siblings, the Mate 20 X sets itself apart with a much larger 7.2-inch OLED display and massive 5000mAh battery.

And since this is a gamer-centric device, an optimized cooling system is in place to prevent overheating while pushing pixels at fast frame rates. However, what’s more interesting is the compatibility with Huawei’s new M-Pen, which is a direct answer to Samsung’s Galaxy Note series.

The Mate 20 X will retail for EUR 899 for the 6GB+128GB variant beginning on October 26. Midnight Blue and Phantom Silver are the two available colors.

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Porsche Design Huawei Mate 20 RS has all the tech plus luxury

Design meets technology

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Like before, the Mate series from Huawei will not be complete without a Porsche Design variant. Along with the Mate 20 and Mate 20 Pro, the Chinese company also announced the Porsche Design Huawei Mate 20 RS. The name is a mouthful and so are all of its features.

The Porsche Design Mate 20 RS is based on the Mate 20 Pro and they share a number of features. It also sports a curved OLED display, 3D face unlock, and in-screen fingerprint sensor.

It’s powered by the new Kirin 980 processor and has all the AI capabilities that the chipset can offer. It features Dual-NPU and the latest 7nm process. The phone is paired with 8GB of memory to ensure smooth multitasking and runs Android 9 Pie with EMUI 9.0 out of the box.

Camera-wise, it sports the all-new Leica triple-camera system with a 40-megapixel main camera, 20-megapixel ultra-wide angle shooter, and an 8-megapixel telephoto cam. It can also do macro shots with ultra-sharp focus.

There’s a large 4200mAh battery inside as well and it’s fully capable of the 40W SuperCharge technology from Huawei. Fast wireless charging is also available, including the nifty reverse wireless charging.

What sets the Porsche Design variant apart from the regular Mate 20 phones is the design. Instead of a glass back, it has leather trimming. Of course, it comes preloaded with Porsche Design exclusives including icons, wallpapers, and matching user interface.

Being a luxury phone, the Porsche Design variant of the Mate 20 will not be cheap. The phone is priced at EUR 1,695 for the 256GB storage model, while the 512GB model will be available for EUR 2,095. It’s coming in Black in select markets and in a limited edition Red in China.

SEE ALSO: Huawei Mate 20 series launches with Kirin 980, new Leica cameras, wireless charging

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Huawei announces new wearables: Huawei Watch GT and Huawei Band 3 Pro

More wearables for everyone!

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Alongside the highly anticipated Huawei Mate 20 launch in London, Huawei also announced two wearables.

The first announcement came in the form of a classic-looking watch, and a good-looking one at that. The Huawei Watch GT features a stainless steel case with a ceramic bezel and a diamond-like coating. It’s fitted with a 1.39-inch AMOLED display which will show you your notifications with a bright and crisp screen.

Photo by Michael Josh | GadgetMatch

To make sure the wearable is optimized, it has a dual-chip setup which uses AI to intelligently manage whether it should use the low-speed chipset or high-speed chipset (for more intensive use) vis-a-vis the actual scenario. The Huawei Watch GT also boasts of more accurate heart rate tracking with TruSeen 3.0 Heart Rate Monitoring Technology and more accurate GPS.

Of course, it will also track activities like running, swimming, or cycling with its Multiple Sport Modes. There’s even a built-in health assistant which tracks sleep and offers relaxation features. Depending on use, the Huawei Watch GT has a battery life that will last from 22 hours with intensive use, to two weeks with normal use, to an amazing 30 days with light use. Did I mention they’re also waterproof?

There are two versions available, the Huawei Watch GT Sport which retails for EUR 199, and the Huawei GT Classic which is priced at EUR 249.

The Huawei Band 3 Pro was also unveiled. The update to the Chinese company’s simpler health tracker has a 0.95-inch HD AMOLED color display with touchscreen capabilities.

It has GPS tracking, Multiple Sport Modes which include swimming, personalized exercise tracking, and sleep tracking. This wearable will retail for EUR 99.

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