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GoPro recalls Karma drone because of ‘performance issues’

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We’ve seen Samsung phones and washing machines, even Soylent bars, getting recalled after consumer complaints. And now, GoPro has also told customers to return one of its own immediately.

The product in question: The action-cam maker’s first-ever drone, called Karma, which retails for $799 and has only been on the market since October 23, 2016. GoPro said a “performance issue” in units sold so far can cause them to lose power while in the air, likely sending them tumbling out of the sky.

A statement on its official website read:

GoPro is committed to providing our customers with great product experiences. To honor this commitment, we have recalled Karma until we resolve a performance issue related to a loss of power during operation. We plan to resume shipment of Karma once the issue is addressed.

Meanwhile, CEO Nick Woodman, in a press release, said GoPro is “working in close coordination with both the U.S. Consumer Product Safety Commission and Federal Aviation Administration.” He added: “We are very sorry to have inconvenienced our customers and we are taking every step to make the return and refund process as easy as possible.”

A recalled Karma drone can be returned to GoPro directly or to the store where it was purchased for a full refund. At the moment, the company isn’t offering replacements. It has also advised anyone who has bought a Karma against keeping it, even if it appears to be working fine. Those who still want to own the lightweight, foldable drone will have to wait until shipments resume after the issue is fixed.

During last week’s earnings call, company executives acknowledged concerns over the Karma, and yet, at the time, it made no mention of a potential recall. It’s the latest sour news for GoPro, which has recently seen its sales fall off a cliff, down 40 percent from the same period last year.

CES 2018

Pocket drone AirSelfie2 takes selfies to new heights

Take fly photos! This pocket drone is made for selfie lovers

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In 2018, selfies are getting even better.

AirSelfie, the company behind last year’s pocket-sized selfie drone, is at it again. Let me refresh your memory:

Yes, more selfie drones are coming this year, and they’re even better.

Announced at CES 2018, the AirSelfie2 has significant improvements. The new and improved pocket drone owns a 12-megapixel camera as opposed to the original AirSelfie’s 5-megapixel shooter. It also comes with a longer battery life and bigger storage capacity that means more photos! According to their announcement, even the smartphone app will be upgraded with the new drone release. The best part? It will come in rose gold! (And three other colors, but we all know which color is cutest.)

This powerpacked drone is still teeny at around the size of a smartphone and weighs only a little over two ounces. It’s covered with an anodized aluminum casing which can, supposedly, withstand everyday modern life. The AirSelfie 2 can travel 60 feet from home base and is equipped with a vibration absorption system and an 85-degree field of view — those landscape #OOTDs will finally be doable by yourself!

The AirSelfie 2 will retail for US$ 300 and it will be available on airselfiecamera.com March of 2018.

MORE ON CES 2018: GadgetMatch LIVE coverage

SEE ALSO: Mystery Unboxing: Name that drone!

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Drones

8 underwater drones that you must check out

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Drones have become a regular sight in the sky and soon they’re going to be taking over the waterways. (more…)

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Drones

DJI showcases Mavic Pro Platinum, Phantom 4 Pro Obsidian, update for Spark

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Everyone’s favorite drone manufacturer, DJI, has introduced two new drones to its product lineup. The Mavic Pro Platinum has a quieter and longer flight compared to the original, while the popular Phantom 4 Pro gets a new color. Also, the user-friendly Spark drone has a new software feature!

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