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What Samsung PH, Globe have to say about Note 7 replacement plans

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Samsung Galaxy Note 7

Less than 24 hours after Samsung’s announcement to end production and sales of its wildly controversial phablet, Samsung Philippines today reiterated the same sentiments and urged customers to switch off their Galaxy Note 7 — be it an original or a replacement — and exchange it for a different handset or money.

The company said it is currently working closely with local retailers and carriers Globe Telecom and Smart Communications to resolve the situation, which could deal a heavy blow to Samsung’s finances. It is estimated that axing the Note 7 could cost Samsung a whopping $17 billion in lost sales.

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The full toll of its recall and eventual discontinuation may not be known for some time, though some analysts fear that we may have seen the last of the Note series. After what we’ve seen the past several weeks, we wouldn’t be surprised if Samsung decides to drop the Note brand for good.

Samsung Philippines told customers to contact the store where they bought their Note 7, then exchange it for a Galaxy S7 or S7 edge (the price difference will be refunded). They could also ask for a full refund, the company said. Those who got their device through a carrier, on the other hand, were asked to head to the carrier’s store where the phone was purchased or call its hotline.

[irp posts=”1319″ name=”Samsung Galaxy S7, S7 Edge Hands On – Better than eyes can see”]

Globe had earlier issued a press statement, saying it would no longer issue replacement units, and that it would cease all further sales of the Note 7. Further, it vowed to get in touch with customers within the next four days to “personally discuss replacement options.” Those options include, but are not limited to, the Galaxy S7 and S7 edge, we’re told.

We’ve also reached to Smart to confirm the specifics of their recall process. Expect an update once we hear more information.

Oh, and you should definitely take Samsung’s plea seriously. No gadget is worth the risk of an injury or worse.

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Here’s why your Samsung phone got a mysterious ‘1’ message

Samsung responds to the issue

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If own a Samsung phone, you might have received a mysterious “1” message yesterday. Don’t panic. Despite the strange origin of the message, hackers aren’t trying to get into your nudes. Samsung has confirmed a blooper on its end.

If you don’t own a Samsung phone, here’s a quick rundown of what happened. Sometime during the night, Samsung devices received a notification from the Find My Mobile feature. The notification simply said “1 1.” As the name suggests, the feature helps users locate their device if it gets lost or stolen. Naturally, a cryptic message from an emergency feature is bound to raise a few eyebrows.

According to Samsung, internal developers were working on the feature at the time. The message was an internal test that was never meant to cross over to real phones. Somehow, it did — and on a global scale, too.

On Samsung’s official tweet, the company claims that it has affected a limited number of devices. However, the incident’s scope is anything but limited. Reports have popped up from the United States to the Philippines.

Regardless, Samsung assures users that the mistake is not affecting devices negatively. However, some users are claiming that their phones ate up a significant amount of battery soon after the message.

At the very least, the message is inherently harmless. Clicking on the notification yielded no outright effects. You can rest easy for now.

SEE ALSO: Samsung says the Galaxy Z Flip’s display is definitely glass

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Tesla’s Autopilot saves family from deadly accident

Eight people were saved overall

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It’s not often that you hear a story about Tesla’s Autopilot saving lives from deadly mishaps. However, that’s what exactly happened in the UK last Saturday. Tesla’s Autopilot function literally saved eight people from a falling tree which could have resulted to their deaths.

The whole accident happened while a powerful storm ravaged the UK’s countryside. Laurence Sanderson, the man behind the wheel of a Tesla Model X, was driving when a large tree suddenly fell due to strong winds. In an interview with Mirror UK, Sanderson said he was unable to react on time.

Luckily though, Tesla’s Autopilot function kicked in and automatically applied brakes. While the tree did considerable damage, it could have totally crushed the car if not for that function. Laurence, his wife, and his three kids were saved by Tesla’s technology.

And by chance, the technology also saved three people in a separate Tesla Model X. Josh Whitelock was driving the other Tesla in the opposite direction when the tree fell towards their car. As with the other Tesla, this car’s Autopilot function kicked in and saved him, his girlfriend, and his mother from death.

The two Tesla Model X involved in the accident | Image by Mirror UK

All in all, Tesla’s Autopilot literally saved eight people. While the function is still far away from enabling a true driverless experience for Tesla owners, they can rest assured that their car’s Autopilot works on keeping lives away from harm.

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Samsung says the Galaxy Z Flip’s display is definitely glass

Thin, but definitely glass

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Following this take down by JerryRigEverything, people have started to question whether the display on the Samsung Galaxy Z Flip is really glass. Samsung says it certainly is.

Speaking to CNET, a Samsung Display representative says the glass is 30 microns (0.03mm) and is “produced using an intensifying process to enhance its flexibility and durability.” Samsung then injects a “special material” to achieve a certain durability.

The company didn’t elaborate on what the special material is but said that it helps make the glass “tough, yet tender.” The glass, Samsung says, is supplied by a company called Schott.

Schott has been in the glass business for nearly three decades. The company also confirmed to CNET that they deliver ultra-thin glass to Samsung.

Glass for sale

Samsung is so confident with the glass they developed for the Galaxy Z Flip that they’re even selling it to competitors. Dubbed as Ultra-Thin Glass (or UTG), it’s up for grabs to anyone who wants to buy it.

Will this help push the foldable tech forward? We’ll have to wait and see.

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