Not too long ago, Samsung issued a sweeping recall of the Galaxy Note 7 after reports of exploding batteries set fire to the internet. An internal investigation has since confirmed the reports and blamed faulty battery cells from Samsung subsidiary SDI. Shipments bound for China are reportedly safe for daily use, as they come with batteries outsourced to another supplier.
It is said that “one in every 42,000 units” could catch fire. Those odds appear to be in your favor, but in this case, being cautious is far better than being at the risk of harm and the potential lasting consequences of a dangerously defective phone.
And although we reported earlier that there may be a way to find out if your phone carries the same battery as those of units sold in China, and despite the fact there’s no precedent of a Note 7 explosion in some countries, including the Philippines, we think you should jump on Samsung’s offer while you still can.
If you’re among the early adopters of the premium phablet, and you got yours from a store in the Philippine islands, here’s what you need to know about the Galaxy Note 7 replacement process.
1. Samsung has previously announced it will be replacing all Galaxy Note 7 units bought from authorized online and offline retailers and carriers on or before September 7th, free of charge.
2. The replacement process will run from October 1st until the end of the year (December 31, 2016).
3. Those eligible must have purchased a unit from an authorized retailer (Lazada Philippines included) or from telecom company Globe Telecom or Smart Communications.
4. The process may vary depending on where you bought your phone from, but as a general rule, you should contact the store that sold you your Note 7 or visit one of its retail locations. You can get in touch with a Lazada Philippines customer-service representative by dialing (02) 795-8900.
5. If you can’t visit the store itself, you can head to the nearest authorized Samsung repair center instead. For a complete listing of service locations across the country, visit this official Samsung page.
6. Buyers who now reside in a different country should contact a service rep or visit a nearby Samsung repair center to get a replacement in hand, as opposed to shipping the phone back to the Philippines.
7. Heading to a store or repair center? Good. Here’s what you need to bring:
- The Galaxy Note 7 unit, plus the box with everything inside it. Samsung says it will accept damaged hardware; it even went as far as to cite a phone with a cracked screen. And those freebies that came with your purchase? They are yours to keep. Consider it Samsung’s way of apologizing for the debacle.
- A copy of the proof of purchase. Don’t worry if you lost the receipt; just go to the store where you got your phone from and have someone verify the purchase.
- One government-issued ID, company ID, school ID, or residence ID.
8. Upon surrendering your Note 7, you’ll be given three options:
- Wait for a new (and safe) Note 7 of the same color.
- Exchange your Note 7 for a brand-new Galaxy S7 edge. The price difference will be refunded.
- Get a full reimbursement in the form of cash or a check worth P39,990. The check will be delivered to your address within two weeks. Samsung will offer the reimbursement option beginning September 10th.
9. Those who opt for a Note 7 replacement via a Samsung service location can get a loaner unit for use in the interim. Loaners are subject to availability so act quick.
10. The warranty period of your new Samsung device (Note 7 or S7 edge) will be adjusted to reflect the date of replacement.
Okay, I’ve surrendered my possibly defective phone. What now?
You wait — what else is there to do? A Samsung representative will notify you when your new Note 7 is ready for pick-up.
[irp posts=”9847″ name=”Samsung earned record profits despite Note 7 recall”]
Bohemian Rhapsody, Ragnarok Mobile: Now Playing
We’re reliving the past!
Curious to know what GadgetMatch has been up to besides covering everything lifestyle and tech? Here’s what we’ve been seeing, visiting, and playing this month:
Movies to see
Chay: Bohemian Rhapsody is an epic biopic-musical whose title is derived from the equally epic song. Even if there are a lot of inaccuracies and clichés as pointed out by several critics, it’s a film moviegoers will still enjoy, Queen fan or not. If you’re a true-blue Queen fan, this will either make you miss Freddie Mercury or wish you can see all four members perform again together. Good news is watching Bohemian Rhapsody is the closest thing you’ll get to watching a Queen concert in 2018; it’s like seeing Queen’s greatest hits come alive before your own eyes (and ears).
Rodneil: What’s cooler than Batman being transported to the samurai era in Japan? Nothing. This film is all kinds of bonkers and that’s why I love it. Batman Ninja captures the essence of the entire bat family as well as their villains while also throwing in every possible animé trope and/or quirk you can think of. Batman Ninja is a lot of fun. Watch with an open mind and try to not take it too seriously.
Hintayan ng Langit
Dan: Hintayan ng Langit first hit theaters during the 2018 QCinema International Film Festival last month. It’s about Lisang (Gina Pareño) who is stuck in purgatory. She then meets her ex-boyfriend Manolo (Eddie Garcia) who is apparently her new roommate. Lisang is already scheduled for passing to heaven, so Manolo’s presence kind of distracted her. It’s a fun and touching interpretation of death and kindling love. The film is an adaptation of Juan Miguel Severo’s one-act play at The Virgin Labfest in 2015 and 2016, and it’ll be shown in Philippine cinemas starting November 21.
TV shows to binge watch
Car Masters: Rust to Riches
Kevin: For all the car lovers out there, Car Masters: Rust to Riches will make you drool over its custom vehicle creations. It’s about Gotham Garage’s crew and how they buy old cars or car parts and turn them into a masterpiece in order to sell them for a higher value. They repeat this process until they reach a six-figure price in which they call it a day. It’s a good show to sit back to with a bottle of beer, while enjoying the intricate but fun process of turning rust to riches.
Magic for Humans
Kevin: Magic has always been a fascinating form of entertainment but Justin Willman, the host and performer of the show, injects it with life lessons or relates it to everyday life. It’s a reality and magic show with a fresh formula and will have you laughing while scratching your head at the same time trying to figure out how he does his performances. Oh, and its segment Magic for Susans is just one of the things I wait for every episode.
Terrace House: Aloha State
Rodneil: This season ran from 2016 to 2017, but it was only recently when I got around to watching it. Haven’t really had much recreation time so this was one of the two things that kept me sane over the last two weeks or so. It’s a relatively easy watch and there’s just something about Terrace House that gets you hooked. My favorite members are Lauren Tsai and Taishi Tamaki. Lauren is super talented and also easy on the eyes. Taishi’s arc is somewhat like a mini Ted Mosby from the TV series How I Met Your Mother. His goal in the show was to find “Shinuhodo No Koi” or a love worth dying for and his journey could actually become a movie all on its own.
Dan: If you love action-thrillers, you should check out Bodyguard. It’s a six-part British drama series, so it’s not something you’ll have to binge watch for weeks. I actually finished it in just a few days because I just couldn’t get enough of the action. The series is set around Police Sergeant David Budd, a war veteran who is suffering from PTSD and is now working as a special protection officer. He’s assigned to protect the Home Secretary and the politics involved in the work drives the series wild. It’s currently streaming on Netflix outside the UK and Ireland.
Games to play
Ragnarok M: Eternal Love
Marvin: Ragnarok Online has finally made its way to mobile, and it’s been a major success so far. The Southeast Asian server for Ragnarok M: Eternal opened recently and it’s been loaded to the brim with both new and old players. A lot of the original mechanics are still around, such as the job classes and guild system, along with new tricks to make the game more smartphone-friendly, including auto-attacking and a straightforward user interface. As a returning player, I must say it’s been a smooth ride so far; let’s just hope it stays that way.
Albums/Songs/Podcasts to listen to
Shallow by Lady Gaga and Bradley Cooper
MJ: I first heard “Shallow” on A Star Is Born’s trailer, and I fell in love with it. It’s a country rock ballad that tackles things like wondering if you’re contented with who you are, finding confidence through a person, and diving headfirst in love without looking back.
La Vie en Rose by IZ*ONE
Vincenz: This song’s concept is a mix of cutesy and mature concepts with the inclusion of strong vocals plus a vibrant and groovy electro pop beat. Together with its catchy tune and lyrics which present one’s revelation and passion towards a person, the music video’s cinematography, visuals, and choreography are all astounding. The various colors represented by each member and other elements go well with the title of the album itself, COLOR*IZ (read as color-ize).
Yes or Yes by TWICE
Vincenz: If you still don’t know TWICE, better hurry and listen to their 10th title track that shows the diversity of the nine members. The visuals will catch both your eyes and heart but the catchy lyrics, asking one’s love interest to choose between Yes or Yes, make it more addictive. With its popularity, the song went off the charts with the music video itself gaining 31.4 million views in just 24 hours and is currently the seventh-fastest YouTube music video to do so.
Cities/places to visit
Isa: I was in Milan for the OPPO RX17 Pro launch and was able to spend some time in the beautiful city. Despite being cold and relatively wet, Milan in autumn is still a great destination. Architecture is breathtaking and simply walking along the cobblestone streets is an experience in itself. The Milan Cathedral in Piazza Del Duomo, which took almost six centuries to complete, is a must-see.
Now Playing is the GadgetMatch team’s favorite games, movies, TV shows, and more each month. If you’re curious to know what we’re into at the moment, this is what you should check out. So grab your popcorn, get some drinks, and enjoy what’s now playing!
Make the most of AI on the Vivo V11
Make AI work for you!
The Vivo V11 looks good, but it has a lot more going for it. Beneath its flashy exterior is a phone with AI capabilities. The AI should be turned on by default, but in case it’s not, here’s how to do it!
First, fire up the camera and click settings on the upper right.
Scroll up and click on AI scene detection. You’ll know it’s active when the text turns yellow.
The Vivo V11 can detect 17 different scenes and apply the best photo effects based on the scene.
On the same settings panel, you’ll find AI portrait framing. This essentially teaches you how to take portraits like a pro. For even more accuracy, you can opt to turn on framing lines.
There’s also smart face beauty. Flip to the front camera and slide to AI Face Beauty mode.
The front camera will use AI to analyze your face and apply the perfect beauty effects.
AI also works in games. Launch an app to see the Game Assistant. It automatically optimizes the CPU and RAM for gaming.
This gives you options to auto reject calls and block floating previews and notifications so you can focus on playing!
Vivo has made significant strides on AI and it’s great that they are bringing this technology to the midrange segment. Thanks to this effort, more people will be able to experience what it’s like to have an AI assistant that works seamlessly with everything you do with your phone.
This feature was produced in collaboration between GadgetMatch and Vivo.
Netflix knows what you want and lets you watch without buffering
The best binge-watching experience!
Are you one of the millions of Netflix subscribers like I am? If you are (or even not), I have something interesting to share about how Netflix makes their streaming service the best in the business.
For those who don’t know, Netflix is not what they were before. The company started off as a DVD-rental business — just like your favorite local rental stores back when they were popular. It was in 2007 when they launched their streaming service formerly branded as Watch Now. It was restricted to just PCs and you needed the right browser to be able to play their videos.
It was also in 2007 when the first iPhone from Apple was announced, so two pioneers were born that year and they have yet to properly meet each other.
Netflix formally launched their mobile app in 2010 and it changed how we consume content on our phones. Today, more than 60 percent of Netflix members use the mobile app every month. This is why the company is continuously working to make long-form videos more enjoyable on mobile.
When I say enjoyable, it’s not just about showing in HDR, because there’s more to it than just high resolutions.
First, there is personalization. Netflix considers this very important because of the limited screen space on mobile phones, so you have to see the titles you really like first. This feature is not just on mobile; it’s also available on any internet-enabled device you have Netflix on, whether it’s a TV, laptop, tablet, or even game console.
If you can recall, Netflix added mobile previews to their app earlier this year. This lets users get a sneak peek of the content without leaving the homepage and make choosing a show much faster. It works well on mobile since it’s presented in vertical format — no need to turn the orientation of the phone.
Then we have the new feature called Smart Downloads which is currently available on Android phones and tablets. What this does is it identifies the show being watched and automatically downloads the next episode over a Wi-Fi network. It then automatically deletes the downloaded episode after it’s completed. Basically, Netflix makes sure that you can continue watching the next episode while you’re on the road without using up your data plan.
Speaking of saving data, Netflix is also working round-the-clock to make encoding much better. Thankfully, they know how mobile data can be expensive or slow in certain places.
Back then, Netflix streamed their shows in a “one-size-fits-all” bitrate which is great for high-quality streaming but it consumed too much data. Good thing they learned that not all content requires the same encoding bitrate, so they based it on individual titles. 2D animation shows can be compressed at a low bitrate but still be streamed in high quality, while action-packed titles will be meticulously compressed to avoid any compression artifacts.
Netflix didn’t stop there. Their latest innovation called Dynamic Optimizer Encoding now selects the best encoding recipe per shot. Each shot is dynamically encoded to ensure best overall quality which results in, according to Netflix, 64 percent less bandwidth consumption.
Before all this, users could only watch seven hours of content on mobile using 4GB of data. Since the implementation in 2015, viewers can now enjoy 10 hours, and with the per-shot encoding, members can binge-watch for 26 hours with the same amount of data. Soon, this will reach up to 33 hours using the latest AV1 codec which is something Netflix is currently working on.
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Samsung starts rolling out Android Pie beta to Galaxy S9 units worldwide
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