News

Samsung Galaxy Folder 2 brings back clamshell design

Published

on

No, this isn’t a Flashback Friday article. Despite 99 percent of smartphones being bar-shaped touchscreens, the newly launched Android-powered Galaxy Folder 2 clamshell handset is Samsung’s latest throwback product.

As you can tell by the number, this isn’t the first time Samsung has released such a form factor. The first Galaxy Folder came out in July last year with a 3.8-inch, 800 x 480-pixel touchscreen and mostly low-end specs. The newer Folder 2 is obviously better in terms of performance, but surprisingly retains the exact same display.

samsung-galaxy-folder-2

To speed up the performance, the updated Galaxy Folder is equipped with a much faster Qualcomm Snapdragon 425 chipset and 2GB of RAM, which is more than the older model’s 1.5GB of memory. The internal storage has been bumped up to 16GB as well, and it can be further pushed using a microSD card.

All these help in powering the Android 6.0 Marshmallow operating system and assuring quick shots for the 8-megapixel main camera and 5-megapixel front-facing shooter. The 1,950mAh battery might not seem sufficient, but when you consider the smallish, low-resolution screen, there’s no reason to worry.

samsung-galaxy-folder

We’re still waiting for Samsung to provide details on the release dates and prices. All we know is that the Galaxy Folder 2 will come out in China first, and that there’s going to be a large demand from flip phone fanatics who can’t accept the smartphones of today.

samsung-galaxy-folder-4

[irp posts=”11024″ name=”The Samsung Galaxy Book can do anything a PC does”]

Source: Samsung China

Enterprise

Samsung is selling the Galaxy Z Flip’s screen to competitors

Despite all the negative criticism

Published

on

Do you believe in the power of foldable smartphones? Today’s biggest foldable phone makers want you to buy into the new technology — whether it’s the pioneering Galaxy Fold or the refreshed Motorola razr. However, as you might have seen recently, foldable technology is still miles away from perfection. Touted as the next revolution of smartphones, the flexible display still suffers issues in durability.

Despite all that, Samsung is cashing in all its chips on the imperfect technology. Announced today, the South Korean tech giant is selling its new technology — dubbed as Ultra-Thin Glass (or UTG) — to competitors. The patented technology is up for grabs to anyone willing to pay Samsung for it.

The company is selling the display under the tagline “Tough, yet Tender.” The branding alludes to the 30μm panel that supposedly goes beyond the capabilities of last year’s model — at least, according to Samsung.

Currently, the UTG is still exclusive to the Galaxy Z Flip — which is getting some flak of its own. It will likely make its way to other Samsung devices in the future as well.

Unfortunately, Samsung has not confirmed any willing customers at the moment. However, the company is also enjoying a modicum of market leadership, owing to its early adoption (and development) of the technology. With the sale announcement, they can capitalize on other companies’ desires to build their own foldable phone.

Regardless, foldable technology is still an imperfect art. Though the Galaxy Z Flip allegedly sold out already, the device’s reception is up in the air. Who knows where foldable technology will fare in the future?

SEE ALSO: Samsung’s customer service offerings you might not know about

Continue Reading

Enterprise

Samsung’s customer service offerings you might not know about

Remote support, 24/7 live chat and more

Published

on

One thing you must always consider when buying an electronic device is the scope of warranty and support reliability. Most manufacturers fail in either one, but poor support reliability is a more common issue. Having reliable manufacturer support for your device is critical especially that devices inevitably break down in time.

Samsung recognizes the merits of having reliable support for its devices. As such, it launched three support mechanism where its consumers can choose from when their devices need troubleshooting.

Remote Service

Samsung consumers who bought handheld devices, TVs, and digital appliances can avail of remote support services for help and troubleshooting. By accessing the support app on their devices, consumers can place a secure call to the customer service team. A dedicated team of engineers can then remotely view and control specific device settings, and provide product assistance.

Live Chat

Consumers can also access the live chat feature available on Samsung’s website. This feature is also available through the Samsung Members’ app, which can be downloaded on the Google Play Store. Having a live chat enables consumers to ask the customer service anytime, anywhere. This is handy especially when a Samsung appliance breaks down, and there are no nearby technicians or service centers available.

After-sales services

Apart from offering convenient remote service and a 24/7 live chat, Samsung also offers a variety of after-sales services for the consumer’s peace of mind. These various services make cumbersome troubleshooting a thing of the past and give consumers a sense of security when buying a Samsung device or appliance.

  • Nationwide service network — Samsung has over 150 authorized service branches where they can bring small appliances (40 inches and below) for troubleshooting with dedicated technicians.
  • In-home service — Consumers with bigger appliances can schedule a home visit from dedicated technicians.
  • Support hotline — Those opting to call Samsung’s hotline may do so by dialing #GALAXY or #425299 for mobile devices. For appliances, they can call the toll-free hotline 1-800-10-7267864 (PLDT) or 1-800-8-7267864 (Globe).
  • Online manuals — Samsung also has online tutorials and FAQs for its devices. They are readily available on Samsung’s website or through the Samsung Members’ app.

With a variety of support services available to consumers, Samsung is ensuring its consumers that the company is ready to help them especially when an inevitable breakdown occurs.

Continue Reading

MWC 2020

Huawei, Honor to hold press conference despite MWC cancellation

Expect new products

Published

on

MWC 2020 may have been officially canceled, but that won’t stop Huawei and Honor from holding their press conferences in Barcelona next week.

According to Android Authority, Honor has released press invites to a conference happening at Barcelona. The conference will take place on February 24. The company will also live-stream the event for those who can’t attend. Also, the press invite indicated a demo area for new products launching at that date.

Huawei’ situation is also similar. The company has confirmed a “virtual livestream” to PhoneArena taking place also on February 24 at Barcelona’s Italian Pavillion. It seems that there will be new products launching with the conference too, as the company confirmed a demo area.

We can expect Huawei and Honor to unveil new products ranging from smartphones to smatwatches. Both companies are typically busy during this time of the year. However, fans of the beloved Huawei P series may have to temper their expectation since the P40 might not launch until early March.

Continue Reading
Advertisement

Gadget Reviews

Trending